Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


Verified September 19, 2025

Very easy and simple to file a claim

Very easy and simple to file a claim. They were very responsive and approval was quick!

Insurer: Spot

By: Steven J.

Verified September 19, 2025

It is vital to have pet insurance to offset major claims due to an illness or accident.

Appreciate the thoroughness of your support during a deeply emotional experience with the passing of my pet. The timeliness of your support along with the courtesy was quite meaningful. I appreciate the expeditious manner in which you worked with my vet and the pet care hospital to settle our claim. I was not in total agreement with the settlement but I did understand the final outcome. The sad part of course is having to file the claim in the first place but that is why we have pet insurance and to that end we are grateful. Thank you again for the support all the way through this sad process.

Insurer: Embrace

By: Leslie Miller

September 19, 2025

Fetch screwed us with outrageous rate increase

We have used Fetch pet insurance since they were PetPlan. We've had many policies for various dogs because we run a nonprofit dog rescue. We insured our rescue dogs while waiting to be adopted. We insured our own pet dogs. We recommended them to everyone. $15000 coverage per year. How would that make any sense to pay. So now we are forced to cancel her policy which means any other company will not cover any pre-existing conditions she's had throughout her life. So they totally screwed us and that shows just how little they care about customer service and providing care for their customers and their pets. Do NOT get a policy from Fetch. It may seem good when you first get it but it will go up in price every year significantly and when they get old and really need their health insurance you will no longer be able to afford it. Go with another company that actually cares about pets and not just making money. They sure don't care!

Insurer: Fetch

By: Ann Wagner

September 19, 2025

Easy to fill out and submit claim

Easy to fill out and submit claim

Insurer: Embrace

By: Suzanna

Verified September 19, 2025

easy and quick response

Filing a claim was easy and response was fast. My claim was funded within days of filing.

Insurer: Pumpkin

By: Chollan

Verified September 19, 2025

The claims process could not be any…

The claims process could not be any easier. Just a couple of clicks, upload the receipt and BAM! The claim is processed in just a couple of days.

Insurer: Spot

By: Kelly

September 19, 2025

why claims take 30plus days from…

why claims take 30plus days from submission to authorization [and longer to pay] is beyond comprehension. and why embrace won't allow providers to file the claims directly is also beyond comprehension [except that they are counting on the insured to not file claims at all or not timely].

Insurer: Embrace

By: BILL

Verified September 19, 2025

You NEED insurance and Healthy Paws is the best!

I got my Pup, Jethro, at 3 months old and I got healthy Paws Insurance when he was 2, Never knowing I was going to need it as quickly as I did. I expected to use it in his old age to make sure he was happy and healthy for as long as possible. After we were in the yard trimming bushes, I noticed he had a slight limp and brought him to the vet, they told me that he would work it out and be fine, knowing HP would cover it, i pushed for an x-ray. This is when they found the cancer tumor in his back left knee, the prognoses was bleak, we went from oncologist to oncologist and they all said, 6 to 8 months to live. We brought him to UF in Florida and their doctors said the same. We went through removing the leg with cancer, went through chemo, found out that Dr Mamula from Yale had a vaccine and Jethro aggressively fought for his life. He beat the odds, only to find out 4 years later he had another tumor in his kidney, renal carcinoma, and we had the kidney removed and another round of chemo. 2 years later, he was cancer free again beating all the odds against him! Jethro celebrated his 10th birthday in August and it was all made possible BECAUSE of Healthy Paws insurance, the ease of putting in a claim and the quick deposit to my bank account. I believe that Jethro wouldn't be here today if it wasn't for Healthy Paws Insurance!

Insurer: Healthy Paws

By: Thomas D

September 19, 2025

Very easy claims submission

Very easy claims submission and fast review process. We haven't used up our deductible yet, so can't say how the reimbursement process is, but thus far we are pleased.

Insurer: Embrace

By: Mary

Verified September 19, 2025

Top notch claim service!

You can tell a good insurance company by how well they handle claims. Unfortunately our dog Navidad needed a rear leg amputation which cost over $5,000. Spot reviewed the claim, asked for some more backup and paid it within two weeks of the operation. Thanks so much! We are glad to have three pets insured with Spot.

Insurer: Spot

By: Scott

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