Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified September 14, 2025

YourMidleading explanation of coverage is…

Your explanation of coverage is misleading. My plan says it covers surgery, and spaying is surgery. I also have a preventative policy. Your website indicates that spaying as preventative, but doesn’t make it clear that the Gold tier doesn’t include spaying. I will be taking my coverage for both my dogs elsewhere.

Insurer: Spot

By: Kathleen Zobel

Verified September 14, 2025

Total scam

Total scam! Go with a different option. You end up paying MORE using Spot just to have a membership - they cover almost nothing.

Insurer: Spot

By: Mark Daunis

Verified September 14, 2025

Fast and easy to submit a claim

Fast and easy to submit a claim. Processed within a few days!

Insurer: Spot

By: Ann Hahn

Verified September 14, 2025

Claim was handled quickly and fairly

My cat Piper had an unknown mishap that left him lame in his right front leg. I took him to the vet, who treated him with several injections. Piper recovered within a few days. Pumpkin paid the claim promptly. I am happy with their service.

Insurer: Pumpkin

By: Douglas

Verified September 14, 2025

Always a good experience

Always a good experience. App works perfectly for submitters. Hear back constantly until review is completed. Work well!!

Insurer: Fetch

By: Harry

Verified September 14, 2025

Easy filing claims.

Easy filing claims.

Insurer: Fetch

By: Ariane

Verified September 14, 2025

My First Claim Experience

I made my first claim this month. Spot’s website was user friendly. I received an acknowledgement email and specific additional information needed. I received another acknowledgment email. A final email the next day stated that the claim was accepted and asked if I preferred a check in the mail or directly into a bank account. Couldn’t be better.

Insurer: Spot

By: Customer

Verified September 14, 2025

You guys paid the claim right away…

You guys paid the claim right away appreciate it thank you

Insurer: Spot

By: Tami Dempsey

Verified September 14, 2025

First time experience with Spot

First time experience with Spot, of filing a claim. It went very smooth, and Spot processed my claim within 4 days of submitting my bills and documents from the vet. So glad I took out insurance on my pet.

Insurer: Spot

By: Patricia

September 14, 2025

I love this insurance so far

I love this insurance so far. They have taken care of both wellness visits for my pup and kitten. The reimbursements were in my bank within days! Thank you for the piece of mind, ASPCA!

Insurer: ASPCA

By: Bonnie

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