Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Horrible insurance, liars and thieves
The folks you talk to to start a plan, super nice, informative, and friendly. But once they got you, then you talk to claims department. I paid for the extras with Hereditary Plus. We ended up having a claim, our baby has Alopecia. Paid about $900 for treatment, meds, visits. Turned it in. Was informed our claim was denied due to preexisting conditions. I called in talked to someone in customer service. They said they do not cover preexisting conditions. I told them it’s a congenital hereditary condition, so my plan should cover it. The guy then told me I could file a redetermination request form but he doubts it would change anything. I told him you guys just use whatever you can to squirm out of a claim??? He said yes sir! I asked to speak to a manager, he said okay went to transfer me and hung up on me. This company is the worst most lying unethical pet insurance company out there and shame on The AKC for recommending them. Stay away!
Insurer: AKC
By: Stephen
Latest 1 comments
I’ve been with this insurance since Oct. last year. I signed up for because they are only one who pays for pre-existing condition. It says 365 days waiting period. If they told you pre-existing, didn’t they tell you to wait 365 days to cover ? I was wondering… Did you switch to other company?
Money spent with very little in return
We have been paying $80+ a month for years to Pet's Best and we hardly ever get much back from them at all for our dog Rocket's Vet bills. With every claim submitted there's always some excuse or vague technicality they come up with. A total insurance ripoff. We're considering taking our business elsewhere if they don't start helping pay our Vet bills better than they have been. And believe me...we're not their only customers thinking the exact same thoughts!
Insurer: Pets Best
By: Frederick
Fast
Itâs always resolved quickly.
Insurer: Trupanion
By: Lanis
Peace of mind
This is my first experience with pet insurance, and I could not be happier. I have heard horror stories about pet insurance and/or no pet insurance. I don't think I would ever venture from MetLife; it works for me and my pup very well and I have 24/7 peace of mind knowing I don't have to worry about the high cost of veterinary bills that comes with owning a pet.
Insurer: MetLife
By: Sherry
Healthy Paws Review
We are so grateful to have selected Healthy Paws when shopping for pet insurance for our puppy. He had been very healthy until he got to be a few years old and then we were faced with a diagnosis and some trips to the ER with bills that we would not have been able to pay on our own. Having Healthy Paws means that we can make sound decisions about the health of our dog rather than worry about the bill. The process of filing claims is very easy and they even checked in to see our dog was feeling after his trips to the hospital.
Insurer: Healthy Paws
By: Megan
Claims
Anytime that I have submitted a claim they have paid their portion back to me which is 90%. I have never had any problems with submitting bills and getting reimbursement.
Insurer: ASPCA
By: Donna
Great Plan
Acquired this insurance through my employer. Been with them for at least 3 years now and just had the need to use them on a regular basis starting last year. They have been on top of all claims and have not had any problems with any of my submissions to date.
Insurer: MetLife
By: Robert
Will always recommend!
I switched to Pets Plus Us after being with another insurance company who continued to raise my monthly fees despite having never made any claims and it was the best decision! They covered my dog’s knee surgery with no hesitations or issues. The costumer service was also fantastic as I had sent in the wrong forms but they fixed it no problem. They’ve covered everything I’ve submitted with no problems and I’ll continue to recommend them!
Insurer: Pets Plus Us
By: Avril
We are very pleased
We received good amount and was very quick. We are very happy with Trupanion
Insurer: Trupanion
By: Nita
They have been very helpful and really nice during my interactions with them.
They have the best coverage for my furbabies and no max limits.
Insurer: Trupanion Canada
By: CRYSTAL