Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified September 16, 2025

Peace of Mind for My Pup – I Love Figo!

I have a dog and absolutely love Figo Pet Insurance! From the start, the experience has been smooth, transparent, and stress-free. The sign-up process was easy, and I really appreciated the customizable plans that allowed me to choose the coverage that fit my needs and budget. Filing claims is incredibly simple through the app—just snap a photo of the vet bill and upload it. Reimbursements have been quick, and communication has always been clear and professional. It gives me peace of mind knowing I can focus on my dog’s health without worrying about unexpected costs. Figo has truly exceeded my expectations, and I’ve recommended it to several fellow pet parents already. If you're on the fence about pet insurance, I highly recommend giving Figo a try!

Insurer: Figo

By: Kim

September 16, 2025

Pets

Talked with Bobby. He really helped me choose the right plan for my pet!!

Insurer: Prudent Pet

By: Kia

September 16, 2025

excellent service

The few times that I've had to submit a claim for vet bills, for my dog I've not had to worry about if the claim would be excepted or not. It might take a little bit before im notified of the outcome, but that's ok because I receive notifications that they are looking into my claim. It's not fun having to take your pet to the veterinarian for issues but its nice to know that this company is there to help with the bills. Being able to be there for your pet when they are having issues and not having to worry about the bills is a wonderful thing. As always I'm very pleased with this company and would recommend to everyone! Thank you for being there for our pets.

Insurer: Pets Best

By: Amy Hess

Verified September 16, 2025

Still waiting for my reimbursement for…

Still waiting for my reimbursement for my claim. I emailed. So far no response.

Insurer: Spot

By: ROBERT TOBIAS

September 16, 2025

I’ve been with Healthy Paws for 10…

I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.

Insurer: Healthy Paws

By: Mengyin Li

Verified September 16, 2025

the overall processing of each claim

the overall processing of each claim that has been submitted. you guys are amazing!!!

Insurer: MetLife

By: Nina Adelberg

Verified September 16, 2025

I still don't have any information for…

I still don't have any information for my new policy

Insurer: Nationwide

By: customer

September 16, 2025

Quick and painless claims process

I can't say enough great things about this pet insurance. They are quick and easy to put claims through. My only negative is that I had to use a lot of claims, and they increased my premium by over 56%! It feels like we're being punished for using the insurance. So don't love that, but love the claims process.

Insurer: Embrace

By: Aaron Chung

September 15, 2025

Easy to make claims and great response time

I have always had an easy time submitting claims on this site and the response has been exceptional. The amount they pay on claims is as good or better than most insurances.

Insurer: Embrace

By: FREDERIC

Verified September 15, 2025

Prompt response to claims

Prompt response to claims

Insurer: MetLife

By: Madeline Marshall

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