Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified January 31, 2023

I already found out my claim has been processed

I already found out my claim has been processed

Insurer: Trupanion

By: Mary

Useful
Verified January 31, 2023

Just doesn’t seem to cover much.

Just doesn’t seem to cover much. Also, unable to update anything (address, vet, etc) online. called customer service to update and my address and vet are still incorrect!

Insurer: Trupanion

By: Heather

Useful
Verified January 31, 2023

Satisfied Pet Owner

Took a few days to research but all was covered. Thank you!

Insurer: Trupanion

By: Ann

Useful
Verified January 31, 2023

We have had a major emergency and you all have truly made things so much easier for us!

We have had a major emergency and you all have truly made things so much easier for us! We are still in a claim but wow what an amazing company!!! THANK YOU

Insurer: Trupanion

By: Gwendolyn

Useful
Verified January 31, 2023

We wish the deductible wasn't per diagnosis as it doesn't cover as much when there's a 1-time emergency but otherwise pretty satisfied with Trupanion's coverage.

We wish the deductible wasn't per diagnosis, as it doesn't cover as much when there's a 1-time emergency, but otherwise pretty satisfied with Trupanion's coverage.

Insurer: Trupanion

By: Rachael

Useful
Verified January 31, 2023

Easy amd fast claim process

Always so easy to file a claim.

Insurer: Trupanion Canada

By: Sheryl

Useful
Verified January 31, 2023

Because they were very help full

Best coverage and price

Insurer: Trupanion Canada

By: Moussa

Useful
Verified January 31, 2023

You guys are very helpful.

You have been amazing. Having a sick animal is very, very stressful and your rapid acceptance of claims removes a layer of that stress.

Insurer: Trupanion Canada

By: Gwendolyn

Useful
January 30, 2023

Great Claims Experience

Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .

Insurer: MetLife

By: Alok

Useful
Verified January 30, 2023

UH OH - She ate what?!

I was sooo thankful to be able to take my girl in after a bout of 'indiscrete ingestion'. I am a student, so my budget is fixed - having Trupanion is the confidence I need to provide the best care for my girl! She is my second pup insured through Trupanion, and I'll never use anyone else! I've never felt anything other than cared for, and the coverage gives me the peace of mind to let my pups experience the world without financial anxiety! THANK YOU TRUPANION!

Insurer: Trupanion Canada

By: Mary

Useful

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