Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified September 21, 2025

We have had Spot for over three years…

We have had Spot for over three years in our four pets. Never had to submit a claim over our deductible until my wife shut the door on the cats tail and cut off a piece of her tail. Had to take her to the vet hospital where they amputated part of the tail. I submitted the claim to Spot as it was over $1000. Spot honored the claim quickly and sent the check for the 70 percent less the deductible. It was easy to submit the claim. We are very pleased with Spot Insurance. A+.

Insurer: Spot

By: Thomas Polsfoot

Verified September 21, 2025

My claims have been handled quickly and…

My claims have been handled quickly and fairly.

Insurer: Spot

By: Nola Wood

Verified September 21, 2025

Most Generally A Positive Experience

Normally very fast and efficient in getting claims processed, but seems to always require one or more attempts to provide all the necessary paperwork. Would also be preferable to have a call center in the US that you can reach for questions, rather than the outsourcing Spot does for claims related questions.

Insurer: Spot

By: Elaine S.

Verified September 21, 2025

Procedure to file a claim was very…

Procedure to file a claim was very straightforward and easy to do. I did my own estimate on what I thought I should be reimbursed based on the plan I chose. It was to the penny what Spot Pet Insurance paid. Very happy.

Insurer: Spot

By: Carl Freeman

September 21, 2025

Easy document submission!

Easy document submission!

Insurer: Embrace

By: Patricia Marvets

Verified September 21, 2025

They are very quick to respond to…

They are very quick to respond to claims that I've filed. Reimbursement takes just a few days to receive.

Insurer: MetLife

By: DeeDee

Verified September 21, 2025

Easy and prompt!…

I appreciate the easy claim filing and prompt reimbursenent. Thank you

Insurer: Pumpkin

By: Debbie

Verified September 21, 2025

Pumpkin helps me take extraordinary care of my fur baby

Pumpkin covers the diagnostics and treatments my elderly Shih Tzu, JuJu's, needs. I am so grateful for Pumpkin. Because of his insurance, I am able to make decisions for JuJu based on what's in his best interest. I don't have to stress over the money.

Insurer: Pumpkin

By: LYNN M. BRAZ

Verified September 21, 2025

Spot is the first pet insurance we have…

Spot is the first pet insurance we have placed on our pets. The claims process was straight forward. The reimbursement came back to us for the 2 claims. The first was received in about 10 days, the second was within 5 days.

Insurer: Spot

By: MICHAEL BRISBIN

Verified September 21, 2025

My claim was reviewed super fast and…

My claim was reviewed super fast and the payment was in the bank as promised. Great service.

Insurer: Fetch

By: Lori

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