Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified February 10, 2023

Feel at Ease

Both Vets contacted Trupanion while we were in the office with our pet. The response and approval only took a few minutes. We were then free to schedule procedures and know what the cost would be. Very fast and efficient.

Insurer: Trupanion

By: Jan

Useful
Verified February 10, 2023

Great coverage/ service and customer care is always top quality.

Great coverage/ service and customer care is always top quality.

Insurer: Trupanion

By: Lauren

Useful
Verified February 10, 2023

I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is.

I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is. I highly recommend Trupanion to everyone thinking of getting a pet.

Insurer: Trupanion

By: Jaime

Useful
Verified February 10, 2023

Great Service

I submitted my claims and they were processed within an hour!

Insurer: Trupanion

By: Deirdre

Useful
Verified February 10, 2023

Maggie R's Hyperthyroidism Treatment

This was the same cat procedure done 4 years ago with Maggie's sister. Back then, the reimbursement process was a "4" ... it sucked. Much better streamlined with the FHTC billing Trupanion directly. I still believe very strongly that after paying monthly as much as I do, the insurance should cover (at least on a percentile basis) those other procedures essential to the full treatment for hyperthyroidism.

Insurer: Trupanion

By: Tom

Useful
Verified February 10, 2023

Pet insurance is essential!

Trupanion has been awesome! I would never have been able to avoid care for my cats without it

Insurer: Trupanion

By: Erin

Useful
Verified February 10, 2023

Trupanion has been very fair.

Trupanion has been very fair. My German Shepherd had a very serious illness. Without Trupanion, and the very kind help I received from the folks who actually answer the phones, I don’t know what I would have done. Reimbursement was very quick, hassle-free, and frequently, when I was at the end of my rope, kind words made a huge impact.

Insurer: Trupanion

By: Judith

Useful
Verified February 10, 2023

Older information that Yasmin explain to me was excellent

Our 6 years old Italian Spinoni dog Ella needed a tooth extracted and teeth cleaning and we were stunned by the bill. Trupanion showed up to help and covered 25% of our bill, $750.81 out of $1893.43. Ella is feeling so much better. Thank you so much for helping us taking care of our darling Ella. Claudette & Michael and Ella..

Insurer: Trupanion Canada

By: Claudette

Useful
Verified February 10, 2023

Not sure if I like the way premiums are figured

Overall I’m happy which is why I have 4 dogs enrolled with you, but your company continues to get harder to put claims in with

Insurer: Trupanion Canada

By: Heather

Useful
Verified February 10, 2023

Very nice and helpful

The process was easy and I love it that Trupanion pay the vet directly

Insurer: Trupanion Canada

By: Desiree

Useful

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