Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,140 total
Other Categories
Every time I’ve needed anything from…
Every time I’ve needed anything from the spot team they’ve been amazing, and patient. Never had insurance for my fur baby before and I can’t be more thankful for choosing Spot. Will forever use them, and will forever tell people to use them. Claims are easy and they aren’t an arm and a leg to do. Thank you Spot!!!! <3
Insurer: Spot
By: Railee Reed
To early to know
Weird to ask for a review before you have even processed the claim. I'll write a better one (maybe) if it is paid!
Insurer: Embrace
By: jk49
Was very easy for me to submit my…
Was very easy for me to submit my claim, few questions and a photo of the invoice and that’s it
Insurer: Embrace
By: Ryan Stevens
French Bulldog parent, Happy Customer
We purchased our policy for our French Bulldog when he was 6 weeks- or so- of age and we had it until he passed away. The terms of our policy were easy to understand. When I called for clarification about a claim- the customer service representative was helpful and knowledgeable. 9 times out our 10- the app was easy to use to submit claims and check on their status. The text alerts were very helpful and welcomed. Email communication of the claim processing was also helpful. We appreciated the email from PetsBest when our little guy passed away unexpectedly. I have found Pets Best so easy to work with and so reasonable- that I recommended them to a new French Bulldog parent that I met in the pet store. She was not aware of the need for pet insurance when becoming a French Bulldog parent. Our experience has been so good- that I also recommended Pets Best to a coworker who was wanting to purchase insurance- as a gift- to her daughter for her new mixed breed puppy. Thank you, Pets Best for being so easy to work with for the past 4.5 years- it was a nice, unexpected, surprise.
Insurer: Pets Best
By: Holly R
Great claim service!
Great claim service!
Insurer: Prudent Pet
By: tom horton
Website technical difficulties
When submitting a claim the website is always very difficult to use and trying to select a provider or date takes multiple attempts, extremely frustrating.
Insurer: Embrace
By: Alicia Crowder
The claims process was straight forward…
The claims process was straight forward and although I wish I didn’t have to use it I was glad I had insurance. I should have gone with a company that had a higher max pay out since my bills were twice what I was eligible for, but I knew what I was purchasing. They did everything right
Insurer: Spot
By: DGeorge
We had a n emergency vet trip for our…
We had a n emergency vet trip for our dog. The claim was easy to file and fast approval.
Insurer: Spot
By: Kimberly Cole
Easy to file claims
Easy to file claims. They’ll contact the vet for further information. Payment is processed quickly!
Insurer: Spot
By: Mary H
There was very little that I had to do…
There was very little that I had to do in order to receive my covered payment. We appreciate your efforts to resolve our claims in such a timely manner. Very happy with Fetch. And Bella thanks you also.
Insurer: Fetch
By: John