Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified February 10, 2023

Trupanion is true to their word.

I am so grateful that my husband and I chose Trupanion insurance for our Daisy. We recently had to take her to an after hours emergency clinic after she swallowed a drop earring that had fallen to the floor. The vet was concerned about the possibly of the sharp part of the post causing internal damage. He first tried to scope and fish it out and when he was unable to get it like that, he performed abdominal surgery. This, of course, was quite costly. Trupanion has very kind workers and I was walked through the claim process. They covered exactly as advertised. It is a shame that it is hard to believe the advertised coverage claims of companies these days, but I will gladly recommend Trupanion to family, friends, and even strangers if asked.

Insurer: Trupanion

By: JOAN

Useful
February 10, 2023

Worst insurance

Please do not take this insurance, since they will take your money , but not honour the policy

Insurer: Pets Plus Us

By: John

Useful
February 10, 2023

Great Insurance

Met Life Pet Insurance has saved me a lot of money from the first vet visits to now. Claims have always been easy to file and got reimbursed in a timely manner.

Insurer: MetLife

By: Jimmy

Useful
Verified February 10, 2023

Feel at Ease

Both Vets contacted Trupanion while we were in the office with our pet. The response and approval only took a few minutes. We were then free to schedule procedures and know what the cost would be. Very fast and efficient.

Insurer: Trupanion

By: Jan

Useful
Verified February 10, 2023

Great coverage/ service and customer care is always top quality.

Great coverage/ service and customer care is always top quality.

Insurer: Trupanion

By: Lauren

Useful
Verified February 10, 2023

I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is.

I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is. I highly recommend Trupanion to everyone thinking of getting a pet.

Insurer: Trupanion

By: Jaime

Useful
Verified February 10, 2023

Great Service

I submitted my claims and they were processed within an hour!

Insurer: Trupanion

By: Deirdre

Useful
Verified February 10, 2023

Maggie R's Hyperthyroidism Treatment

This was the same cat procedure done 4 years ago with Maggie's sister. Back then, the reimbursement process was a "4" ... it sucked. Much better streamlined with the FHTC billing Trupanion directly. I still believe very strongly that after paying monthly as much as I do, the insurance should cover (at least on a percentile basis) those other procedures essential to the full treatment for hyperthyroidism.

Insurer: Trupanion

By: Tom

Useful
Verified February 10, 2023

Pet insurance is essential!

Trupanion has been awesome! I would never have been able to avoid care for my cats without it

Insurer: Trupanion

By: Erin

Useful
Verified February 10, 2023

Trupanion has been very fair.

Trupanion has been very fair. My German Shepherd had a very serious illness. Without Trupanion, and the very kind help I received from the folks who actually answer the phones, I don’t know what I would have done. Reimbursement was very quick, hassle-free, and frequently, when I was at the end of my rope, kind words made a huge impact.

Insurer: Trupanion

By: Judith

Useful

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