Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


September 22, 2025

Claim processing and payment is terrible!

I have been waiting six months for my claims to be processed and paid out. My cat had to see a dermatologist back in March. It is now September! They have everything they need to process these claims but still nothing has been paid!

Insurer: Embrace

By: Lori Bell

September 22, 2025

Haley was a great help filling in the…

Haley was a great help filling in the form as my diagnosis was not listed. All in All Process is very straight forward & easy.

Insurer: Embrace

By: Donna

Verified September 22, 2025

Thanks for processing my claims in a…

Thanks for processing my claims in a timely manner. Fetch has giving us the peace of mind that we need for our family pet.

Insurer: Fetch

By: Nadeene

Verified September 22, 2025

Easy to submit claims and to be…

Easy to submit claims and to be reimbursed

Insurer: Spot

By: Janine

September 22, 2025

Embrace is the best furbaby insurance

Embrace is the best insurance and I always tell people with pets to look into embrace. The claim process is simple.

Insurer: Embrace

By: Dominique Johnson

Verified September 22, 2025

Fast, efficient, no hassle

Fast, no hassle and efficient claim processing. Excellent customer service

Insurer: Spot

By: Steven Master

September 22, 2025

Peace of Mind When We Needed It Most

When my 3-year-old dog suddenly began heavy breathing, I knew something was wrong. We rushed her to the vet, where she had to be kept for several days for monitoring and treatment. It was a stressful time, not only worrying about her health but also facing the reality of a very expensive vet bill. Thankfully, Pets Best was there when we needed them most. Knowing that more than 75% of that bill was covered gave us incredible relief. It meant we could focus on helping our dog recover, instead of being consumed by financial stress. The process was smooth, and the support gave us peace of mind during one of the scariest moments we’ve had as pet parents.

Insurer: Pets Best

Veterinarian: Upper East Veterinary Center

By: Zelma

Useful
Verified September 22, 2025

Claim was processed and paid into my…

Claim was processed and paid into my account within 2 days!

Insurer: Pumpkin

By: Lynda

September 22, 2025

User Friendly

I started using petsbest when my dog was a puppy, months later he suffered his first seizure. Pets Best has made it easy for me to afford his countless vet appointments, his medications, and the surgery he has had. With pets best by my side, I don't think twice about getting him the help he needs. I love pets best user friendly methods so much, that when I adopted a cat, I also created an 'account' for him. I have spoken to pets best costumer service and was given all the details and help I required.

Insurer: Pets Best

By: Diana

Useful
September 22, 2025

Worst insurance ever!

By far one of the worst pet insurance ever. Filed a claim and they have been denying it trying to make it seem something else. No matter what they don’t want to reimburse money!! They have uneducated people who know nothing about medical denying everything. Getting a lawyer

Insurer: MetLife

Veterinarian: 24 Hour Animal Emergency Hospital

By: Monica

Useful

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