Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pinuccio
Process was quick
Insurer: Trupanion
By: Michele
Trupanion does exactly what it says it will do regarding claims.
Trupanion does exactly what it says it will do regarding claims.
Insurer: Trupanion
By: Robert
Fast friendly service
Friendly and helpful staff, well designed web page but issues activating trial offer account. Otherwise painless and easy.
Insurer: Trupanion Canada
By: Rick
Satisfactory Claim
No negative experience. They have dealt expeditiously with any of our claims and eliminated any concerns in that regard.
Insurer: Trupanion Canada
By: Nate
Claim was paid in 2 business days!
Claim was actioned with 2 business day, and approved very fast. Within a few business days I had money transferred to my bank account. Thank you!
Insurer: Furkin
By: Elyse
Great coverage and rates
Easy process to get a quote. Great coverage and rates. Quick and easy.
Insurer: Furkin
By: Gina
Change in the way Trupanion claims are paid without notice.
2/10/23 I am furious with Trupanion. Today, They have always been a great company to work with. I have 2 med/large dogs. When there is a claim they have always taken off the deductible and then paid 90% of the claim. We've been with them since 2019. I had a new claim for my older dog. I have a $500 deductible. The claim was for $569.06. I am supposed to be getting 90% of the $69.06. Instead, I get an explanation of benefits and it says Trupanion will be paying $12.15. I call to ask why does it say I am only getting $12.15. The girl on the phone said Trupanion changed their policy to be in line with the other pet insurance companies. I asked when it happened and she said last month. I asked how could Trupanion do that without notifing their customers first. She said "Oh they are going to be sending out notices very soon in batches." I asked for a supervisor and of course they were busy and would get back to me.
Insurer: Trupanion
By: Janet
Don't!
This is an awful company. They screw up what's needed for reimbursement, and you have to fight with them for weeks! They have jacked up the prices so much in 4 years, I'd switch if my dogs current conditions would be covered by someone else. I can't stand this company.
Insurer: Healthy Paws
By: Jenny
Latest 1 comments
Jenny - All premiums are based on the rates and rating rules filed and approved by each state’s Department of Insurance. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We're sorry for any frustration during the processing of your claims. Our customer care team has been in contact with you regarding the issues you have encountered and with an update on your most recent claim. The Healthy Paws Team
Takes the stress out of healthcare for our dogs!
Having a pet confronted with a serious health condition is difficult. Balancing the financial impact of healthcare choices for your pet is incredibly stressful. With Pet's Best we've been free to focus on what's best for our dog/family without having to worry how to cover the costs of recommended care. Her care has been covered without question or delay in a hassle-free manner leaving us fully able to focus on caring for our dog and our family. This is the best investment we've made in our pets and worth every penny. I will be a Pet's Best customer as long as I have pets.
Insurer: Pets Best
By: Heidi
Easy-peasy
My insurance coverage with Pets Plus Us is fairly limited, but in the claims that I've made, they've been nothing but courteous, helpful and kind. They've been so easy to deal with. Claims are also processed in a reasonable amount of time. I have no complaints, and I would definitely return to them for future policies.
Insurer: Pets Plus Us
By: Darice