Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Corgi injury
I couldn't be more pleased, it was all very painless and you paid so promptly. I have already recommended Trupanion to several friends.
Insurer: Trupanion
By: Cathy
I havenât had a major claim yet to see how well they pay.
I havenât had a major claim yet to see how well they pay. Iâd like a more itemized of non covered items.
Insurer: Trupanion
By: Linda
So far, so good
So far, my experience with Trupanion has been very positive. Claims are handled quickly and meds are covered I really hadn't expected to be. We are still treating our dog's condition, so hopefully, the level of service continues.
Insurer: Trupanion
By: Tracie
Itâs very easy and fast!
Submitting a claim is so easy, and the Trupanion staff are always keeping you informed about your claim, and receiving your claim is so easy now!
Insurer: Trupanion
By: Debra
Trupanion is the best!
Trupanion has been the best, hassle free experience! We loved that they were so easy to work with and kept us from having to make the tough choices too early. It gave us peace of mind to know that we could get our little guy through his health problems without having to worry financially. Unfortunately we lost him to a stroke last week, but we will 100% use Trupanion again in the future and recommend them to anyone who will listen.
Insurer: Trupanion
By: Angel
I have had nothing but great experiences with Trupanion and I have referred other people there
I have had very good service every time I have submitted a claim. I have recommended and will continue to recommend Trupanion to friends and colleagues.
Insurer: Trupanion Canada
By: Marie-Josee
Iâve researched a lot to find an insurance company for my pet Willow.
Iâve used Trupanion for all my pets over the past 8 years. Iâve never had any problems. I recently lost my beloved 11 month old European Maine Coon and it was a huge weight lifted knowing Trupanion was covering 90% of the medical fees. Iâve always had terrific customer service when Iâve needed to call in if I need help with something.
Insurer: Trupanion Canada
By: Stephanie
My luna
My interactions with Trupanionâs have always been 100% spot on staff is always friendly and empathetic. And things just always happen fast and easy. Iâve been with Trupanion for over 10+ years with several of my dogs. I had my new puppy and insured it with another company because of cost as they were cheaper. Their customer service was terrible and I am happy all my girls are with Trupanion again. Never have to worry with you guys and we have had some big clams with my first dog.
Insurer: Trupanion Canada
By: Gabi
They are very helpful and easy to contact
they fast track the claims submitted directly from the veterinarian and provide a response usually within 24-48 hrs.
Insurer: Trupanion Canada
By: Bruce
Very efficient and caring
I don't know how they do it. Their claims process is so efficient, I had my reimbursement before my credit card bill was due. Their claims process is very straightforward, and easy to understand. You have to provide complete medical records from the beginning of ownership of your animal, which your vet should easily be able to provide, and which is required to demonstrate that the current issue was not a preexisting condition. I don't know of a pet insurance that covers preexisting conditions, so this is normal. After that, claims are processed super fast. BUT THAT'S NOT ALL. It is very easy to get through to a claims agent if things get stalled, which in my case they did, because I had to round up records from 3 different practices. No big deal. On-hold times are short, and staff is unbelievably caring. They ask how your pet is doing, knowing they are about to become your therapist for a minute. I can't imagine the stories they hear. I am very grateful for this kindness. It helps more than they can possibly know.
Insurer: Healthy Paws
By: Tina