Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Representative was Professional polite and friendly.
Representative was Professional, polite and friendly. I was able to understand and complete my claim.
Insurer: Trupanion
By: Suzy
Because it takes you too long to satisfy a claim.
Because it takes you too long to satisfy a claim. If my payments to you were late you'd cancel me yet I have to wait several weeks for any resolution to my claim
Insurer: Trupanion
By: Susan
Ms. Wilkins
Helpful customer service and easy to file a claim
Insurer: Trupanion
By: Amanda
I have to see how a claim process actually works
I have to see how a claim process actually works
Insurer: Trupanion
By: Sharon
My claim is still pending and I can't give a 100% of a accurate score until I get a answer about my claim.
My claim is still pending and I can't give a 100% of a accurate score until I get a answer about my claim.
Insurer: Trupanion
By: Sylvia
Trupanion has always paid my toy poodle claims without ant hesitation and with any problems.
Trupanion has always paid my toy poodle claims without ant hesitation and with any problems. I know they will always be there.
Insurer: Trupanion
By: Blanca
While my pup is not yet completely healed (he has had some complications along the way) the claims submitted so far have gone very smoothly and every single person I have spoken or chatted with has been extremely kind concerned and helpful.
While my pup is not yet completely healed (he has had some complications along the way) the claims submitted so far have gone very smoothly and every single person I have spoken or chatted with has been extremely kind, concerned and helpful. I'm very Thankful I have Trupanion coverage for my boy!
Insurer: Trupanion
By: Susan
1st time insured⦠glad we did it
Claims are super easy. One thing I donât understand is why an exam for a medical issue isnât covered. I brought him in for allergies and it wasnât his yearly checkup but wasnât covered.
Insurer: Trupanion Canada
By: Krista
Fantastic customer service.
Fast approval. Received cheques from the mail in 2 weeks from my claim submission. Very satisfied.
Insurer: Trupanion Canada
By: Carol
Polite looked immediately into the situation and updated me promptly
Process was very easy and claim was processed quickly.
Insurer: Trupanion Canada
By: Angela