Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
Insurer: Fetch
By: louise
Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
Insurer: Fetch Canada
By: louise
Great Experience with Healthy Paws
I have had a Healthy Paws plan for approximately 7 years. I have found the rates to be reasonable during this time. I recently filed a claim and was quickly reimbursed according to my plan’s details. The process was extremely simple and I was updated via email through every step.
Insurer: Healthy Paws
By: Donna
Highly recommend signing up IMMEDIATELY!
We signed up for Healthy Paws the day we adopted our 2-year-old rescue Aussie Shepard mix and we are SO GRATEFUL we did! Turns out our pup has epilepsy so we have been to see three general vets, an emergency vet, and a neurologist, which as you can imagine adds up. Not to mention daily medicines, prescription diet, and lifestyle changes needed to manage our dog's seizures. Healthy Paws has been incredibly responsive to all questions about claims and we receive the reimbursement within a couple of days. It's been tough navigating our dog's medicine, doctor appointments, tests, and emergency needs. We are thankful that Healthy Paws is easy to navigate with a great policy and customer service team. It makes a world of difference to us and our pup! Highly recommend signing up IMMEDIATELY! Healthy Paws is the best pet insurance company out there!
Insurer: Healthy Paws
By: Melissa
Healthy Paws is the Very Best Insurance
Healthy Paws Pet Insurance is the best insurance for your beloved pets! My Vet even gave me free coverage with another provider but I chose Healthy Paws Pet Insurance because they have the very best coverage at the best price! - There are no caps on coverage which is very important if your pet requires surgery or even cancer treatment. - You choose your deductible and coverage! - They also cover Apoquel, which my Vet Dermatologist said other companies do not cover! - My 9 1/2 year German Shepherd Dog has been covered by Healthy Paws Pet Insurance since he was 8 weeks old and has allowed me to give him the very best care available! I recommend Healthy Paws Pet Insurance to everyone!! They are truly the very best!!
Insurer: Healthy Paws
By: M
Willowâs claim
I am happy they approved my one claim. Still waiting to hear back from other claims.
Insurer: Trupanion
By: Dawnita
Another great claim experience.
My recent experience with Trupanion was excellent. Very easy to submit the claim and result was very timely. Weâre very pleased with our reimbursement.
Insurer: Trupanion
By: Kevin
Stress Relief!
The claim process was fairly easy. I received status updates regularly and when I called to to request help, was treated so kindly and had all my questions answered and no matter who I spoke with, was always asked how my fur baby was doing and was told to give her a hug. I found that gesture very sweet and caring. I highly recommend Trupanion Pet Insurance. It is a good feeling to have someone in your corner when your baby is not feeling well. Thank you so much.
Insurer: Trupanion
By: Mona
Easy Fair Claim Process
Trupanion claims are processing in a reasonable time frame and your reimbursement is within a day or two after that. Appreciate how easy it is.
Insurer: Trupanion
By: Terry
Answered all my questions and concerns
As always, the process was easy and there was clear communication from Trupanion about the claim and I received the reimbursement within a few days. Thank you
Insurer: Trupanion Canada
By: Karan