Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified February 23, 2023

Excellent customer service

Excellent customer service and reimbursement on par with Trupanion. 80% coverage with much more reasonable deductibles and monthly payments. Also, add to the fact there is 24/7 Veterinary assistance line and access to a symptom app.

Insurer: Furkin

By: Andrew

Useful
Verified February 22, 2023

Soooooo easy!

Recently my girl needed surgery. I had not set up my account online so i called Trupanion. A representative helped me and I was done in 10 minutes. Two days later the money was in my account. Trupanion is great!

Insurer: Trupanion

By: Bonita

Useful
February 22, 2023

Outstanding

I’ve never had pet insurance before and thank goodness that I have it now! My dog’s claim was for over $4,000 and I received 90% back! Payment was under 10 days and went right into my bank account. Thank you MetLife

Insurer: MetLife

By: Donna

Useful
February 22, 2023

Highly Recommend Healthy Paws!

I have always found Healthy Paws to be extremely easy to deal with. They process claims quickly and explain the benefits thoroughly, but straightforward enough to understand what is covered and what is not.

Insurer: Healthy Paws

By: Andrew

Useful
Verified February 22, 2023

Trupanion made me smile

After filing my claim yesterday, I received a response today. Trupanion covered what they said they would cover, quickly and efficiently. But while this quick response made me smile it’s not what brought tears to my eyes. It was the comment,”Give Milo some extra love for us.” Those caring words written by a stranger assured me that out of all the pet insurance companies I picked the right one.

Insurer: Trupanion

By: Patricia

Useful
February 22, 2023

Love HealthyPaws

Love love HealthyPaws! I cannot say enough good things about them. They are literally the best pet insurance - are quick to review, close and reimburse claims all wiithin a week or less! They remove the financial worries i have on a day to day basis on what happens to my pet.

Insurer: Healthy Paws

By: Angie

Useful
February 22, 2023

They gave me money

I purchased pet insurance through work. Never had it before. Dog got sick requiring IV therapy, overnight stay at vet, and meds; called to see what was required and MetLife rep told me exactly what to do and reminded me that well visits also covered. Thanks, MetLife, for expediency and courtesy

Insurer: MetLife

By: Joel

Useful
February 21, 2023

Reasonable response time

Reimbursement for vet treatments is great….happy that they even cover holistic treatments as well.

Insurer: MetLife

By: Mary Anne

Useful
February 21, 2023

The worst service I have ever seen...

Don't waste your time with this service. When you needed the most after my dog passed away they simply followed their protocol of rejecting claims. This is just money driven. Look somewhere else. I will NEVER use this again.

Insurer: Pets Plus Us

By: Emerson

Useful
February 21, 2023

Ms

The entire experience with healthy paws is great. They are transparent and swift with claims.

Insurer: Healthy Paws

By: Ashwini

Useful

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