Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


February 15, 2023

Waste of Money

I have been paying for this insurance for 4 years now and recently submitted several claims for my dog. I reached my $500 deductible, was reimbursed $21 for one claim and then my next claim was denied because they said it isn’t covered, but would be applied to the deductible I already met. What a complete waste of money. Do yourself a favor and set aside monthly what your premium would be in case of emergency. That will serve you MUCH better than this ridiculousness. .

Insurer: Pets Best

By: Narine

Useful
February 15, 2023

We Love Healthy Paws!

We have had Healthy Paws Pet Insurance for both of our dogs since they were puppies and we couldn't be more satisfied with the customer service, fairness and reliability of coverage and ease of claim filing. Our older dog has just had his second major surgery for torn ACLs. Watching your dog - and your savings account! - suffer is agony. Healthy Paws made the process easier by providing quick claims submission through their app and reimbursement by direct deposit into my bank account. I have never had to contact Healthy Paws to inquire about the status of a claim or appeal a denial. The process has always been smooth, quick and transparent. I could not recommend this company more highly. (almost makes me want to get another dog!!!)

Insurer: Healthy Paws

By: Cynthia

Useful
Verified February 15, 2023

Corgi injury

I couldn't be more pleased, it was all very painless and you paid so promptly. I have already recommended Trupanion to several friends.

Insurer: Trupanion

By: Cathy

Useful
Verified February 15, 2023

I haven’t had a major claim yet to see how well they pay.

I haven’t had a major claim yet to see how well they pay. I’d like a more itemized of non covered items.

Insurer: Trupanion

By: Linda

Useful
Verified February 15, 2023

So far, so good

So far, my experience with Trupanion has been very positive. Claims are handled quickly and meds are covered I really hadn't expected to be. We are still treating our dog's condition, so hopefully, the level of service continues.

Insurer: Trupanion

By: Tracie

Useful
Verified February 15, 2023

It’s very easy and fast!

Submitting a claim is so easy, and the Trupanion staff are always keeping you informed about your claim, and receiving your claim is so easy now!

Insurer: Trupanion

By: Debra

Useful
Verified February 15, 2023

Trupanion is the best!

Trupanion has been the best, hassle free experience! We loved that they were so easy to work with and kept us from having to make the tough choices too early. It gave us peace of mind to know that we could get our little guy through his health problems without having to worry financially. Unfortunately we lost him to a stroke last week, but we will 100% use Trupanion again in the future and recommend them to anyone who will listen.

Insurer: Trupanion

By: Angel

Useful
Verified February 15, 2023

I have had nothing but great experiences with Trupanion and I have referred other people there

I have had very good service every time I have submitted a claim. I have recommended and will continue to recommend Trupanion to friends and colleagues.

Insurer: Trupanion Canada

By: Marie-Josee

Useful
Verified February 15, 2023

I’ve researched a lot to find an insurance company for my pet Willow.

I’ve used Trupanion for all my pets over the past 8 years. I’ve never had any problems. I recently lost my beloved 11 month old European Maine Coon and it was a huge weight lifted knowing Trupanion was covering 90% of the medical fees. I’ve always had terrific customer service when I’ve needed to call in if I need help with something.

Insurer: Trupanion Canada

By: Stephanie

Useful
Verified February 15, 2023

My luna

My interactions with Trupanion’s have always been 100% spot on staff is always friendly and empathetic. And things just always happen fast and easy. I’ve been with Trupanion for over 10+ years with several of my dogs. I had my new puppy and insured it with another company because of cost as they were cheaper. Their customer service was terrible and I am happy all my girls are with Trupanion again. Never have to worry with you guys and we have had some big clams with my first dog.

Insurer: Trupanion Canada

By: Gabi

Useful

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