Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


June 04, 2023

Quick and easy responses

Sent an underwriting request and it only took a few days to get a response. Same thing when I submitted the claim. Fast processing and payment time.

Insurer: Pets Plus Us

By: Lyne

Useful
June 04, 2023

Pets best is horrible

I purchased a pets best policy for both my dogs several months ago.I finally needed it because I had 2 lipomas taken off both my dogs and none, I mean none went towards my deductible.They denied it.I'm really disappointed and will be cancelling my policy really soon.I know now they wouldn't pay towards anything critical, also they took almost a month even look at the claim.Bad service all the way around.I would not recommend them to my worst enemy.

Insurer: Pets Best

By: Katherine

Useful
Verified June 04, 2023

my excellent experiences

your promptness is wonderful - and I am so grateful that i signed up for Trupanion when I first "adopted" my cat (she was a kitten). she has had some very significant health issues - and Trupanion has been there to help me with the bills.

Insurer: Trupanion Canada

By: Angela

Useful
Verified June 04, 2023

24/7 customer service is invaluable when you have a pet suffering from an illness.

24/7 customer service is invaluable when you have a pet suffering from an illness. Your customer service representatives are knowledgeable, friendly, and willing to assist and answer all questions. Invoice submission and tracking App is very user friendly. I have had a very good experience with Trupanion through my puppy’s recent illness. Thank you!

Insurer: Trupanion

By: Patricia

Useful
Verified June 04, 2023

Loving your pet!

Because of what the policy offers and reviews I have seen. And I did recommend it on FaceBook

Insurer: Trupanion

By: Mary

Useful
Verified June 04, 2023

Seasonal allergies

Claims are easily made via email.

Insurer: Trupanion

By: Theresa

Useful
Verified June 04, 2023

First impression

Easy enrollment met budget and good recomendations

Insurer: Trupanion

By: Stephen

Useful
Verified June 04, 2023

Trupanion Rocks!

I always recommend Trupanion. They're fast, kind, and the coverage is amazing.

Insurer: Trupanion

By: Joann

Useful
Verified June 04, 2023

Claims are so easy to file

I am extremely surprised, at ease, and thankful about how easy and quickly it is to file a claim and get my reimbursement. it literally took less than 3 hours to get my claim approved AND reimbursed. i bought my dogs allergy meds, filed the claim, got the reimbursement back, AND paid the credit card payment within 3ish hours. Highly recommend

Insurer: Trupanion

By: Deborah

Useful
Verified June 03, 2023

Excellent Company

Trupanion has been excellent to deal with and fair in their coverages. My little pug has had some ongoing issues that will probably continue for his lifetime however Trupanon has been fast and efficient in reviewing and paying our claims. When I had a question and called their phone line, the service representative was friendly and helpful and even those little things such as mentioning my pet's name in their emails, just feels nice. None of us wants health issues for our pets but Trupanion has been a life saver for us and our adopted pug Charlie. He's had a rough start to life but Trupanion has certainly helped us get through some of those unexpected vet costs.

Insurer: Trupanion Canada

By: Carol

Useful

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