Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
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Love the claims process
Love the claims process. Simply upload the documents and wait for the the approval. The reimbursement comes by way of Zelle. Easy breezy process 😁
Insurer: MetLife
By: Gea Hobbs
Claim sent claim Tuesday and was…
Claim sent claim Tuesday and was finished within 2 days. Very efficient!
Insurer: Spot
By: Mary Piskula
Claims
On line claims was easy once I figured it out. 2 of 4 claims were processed within 3 days and still waiting on 2 with no response as to the hold up on claims.
Insurer: Spot
By: Ginger
Quick claim processing and easy to…
Quick claim processing and easy to submit
Insurer: MetLife
By: customer
This is the first time I’ve used my…
This is the first time I’ve used my Fetch pet insurance. Excellent experience. Submitted my claim and received my $ quickly (received $ prior to the 15 days). I received regular updates. Fantastic experience.
Insurer: Fetch
By: ferrarigirl1234
The process to submit claims is easy…
The process to submit claims is easy and communicating with someone if we have any questions is also very easy. We’re very happy with this service.
Insurer: MetLife
By: Robert
It’s ridiculous
It’s ridiculous how many papers are needed to make a claim. Also how long it takes for the claim to be processed. I cant wait to get out of this insurance and into an easier one.
Insurer: MetLife
By: Barbara Kucinski
Polite, Professional and Positive
The care and attention that the employees of MLP provide is phenomenal. They never fail to ask how my pets are doing and though I have some health challenged animals with many expensive needs, MLP has always covered my legitimate claims.
Insurer: MetLife
By: Clifford Smith
Very Satisfied, No complaints!
I always get through to representatives and everyone always been respectable and helpful. First I was nervous switching over from ASPCA to MetLife because there was controversy about giving explanations before things are covered and to be honest with you ASPCA would just review the invoice on their own and just pay it out based on category of the invoice and I thought I was going to have a lot of issues cuz I do have an existing dog however due to a certain qualifications of my policy so far unfortunately even though I had to submit quite a few claims MetLife has been timely and paid me back everything I was owed to the cent based on the coverage I chosen and I am very pleased. I am very glad I switched over and they definitely seem to be a lot more flexible and affordable.
Insurer: MetLife
By: Michele