Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Sheri

Absolutely Awesome!!

Total freak accident when my Husky slipped and fell on the tile floor tearing his cruciate ligament and damaging his meniscus. Trupanion took care of everything so I could focus on caring for my furry family member's recovery. They worked directly with the hospital to process the claims and payments were made within a couple of days. Even with the Christmas holiday, I received my check in less than a week. They communicated with me throughout every step of the process so that I was always well informed of where my claim was in the approval & payment process. I also received some follow-up calls from customer service just to see how my pet and I were doing. Trupanion's staff truly cares about their clients and they provide some of the best customer service ever. In addition, their premiums are lower than the previous insurance I had for my pet, the premium doesn't increase as my pet ages, there's no maximum payout amount and they cover 90% of the claim after your deductible is met. The total vet bill for TPLO surgery & rehab ended up being over $6,000. I have never been more grateful for pet insurance. Thanks Trupanion!!
5

out of 5

POSTED: | BY: Dick

Excellent coverage & srevice

We are so glad we have Trupanion insurance. Dash's care has been very costly, & this coverage helps greatly.
5

out of 5

POSTED: | BY: Moser

fast, caring, organized, wonderful, easy

trupanion is prompt, clear, efficient, and friendly. i wish my human insurance were so good.
3

out of 5

POSTED: | BY: Krystle

decent

Service through Trupanion is good, and efficient. Reimbursements arrive in a timely manner.However, I strongly believe that specialist consults should be covered by the Insurer. I understand general consults at your regular vet wouldn't be, but specialist consult fees are difficult for an owner to absorb the costs, and makes an owner consider not taking their pet for the necessary vet care they need, in such a case, because each time they have to find the money not just for the treatment, but the consult as well. Which may I add, is almost double a regular vet consult.
5

out of 5

POSTED: | BY: Clover

Cancer surgery, tests, treatment, sympathy

Lana Andrews at Trupanion was amazing throughout Clover's terrible illness, diagnostics, surgery, and devastatingly, our dreaded outcome. My one relief is that we did all we could to save Clover and we could not have done it without Trupanion. They are the best insurance out there and I owed it to my dog to give her the best care and insurance we could. I will always insure my dogs with Trupanion!
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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