5
out of 5
POSTED: | BY: Barbara
AWESOME CUSTOMER SERVICE!!!
Charlie is an amazing dog and I have had her insured since she was a puppy. She has always had a weak gastrointestinal tract and experienced many serious visits to the vet. Trupanion has always been there, very understanding and very speedy with their reimburstments.
Now she is getting very stiff in her hind quarters and cannot jump up any more. Dr Prince has prescribed JD (joint diet) food and some tablets for the arthritis. This will be ongoing and I was so pleased when Trupanion accepted my claim for the food and medication. What a relief to know Trupanion was there to assist. I am a retired widow and this wonderful caring company has made it possible with helping to keep Charlie and I together a lot longer.