Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,162

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
3

out of 5

POSTED: | BY: Rosemary

Trupanion Not All It's Cracked Up to Be

After being financially devastated by my old dog's chronic illnesses, I researched pet insurance for the young dogs and kittens. Trupanion got a lot of really good reviews, so I went with them. In the three years I've had this insurance, the monthly fees have more than doubled per pet (the original $23 per month is now $50 each for my dogs). I've made two claims in the last year, and in both cases, the insurance check came nowhere near the 90% they claim they pay. If your animal is injured or sick and you bring him into the vet for treatment, Trupanion doesn't pay for the examination of the injured/sick pet. So if your bill is $100 and $50 of it was for the examination, you're only going to get 90% of $50, not the full amount you paid. In their defense, Trupanion did state they don't pay examination fees in their policy (which I missed in the small print), but with the doubled monthly fees, I am finding this insurance not all it's cracked up to be.
5

out of 5

POSTED: | BY: Taron

Trupanion Review

My dog has had a bit of bad luck and has seen the vet for a few things in the past 6 months. Trupanion is easy to use and they dont dispute and help cover some of the costs, which has helped us out greatly and our dog.
5

out of 5

POSTED: | BY: Nancy

Feline Emergency Surgery Claim handled within days

Morgan, age 1 yr, 2 mos. underwent emergency surgery at Ardenwood Pet Hospital, in Fremont, CA. after ingestion of red sewing thread, endangering his intestinal tract. The claim form was sent to Trupanion on a Tuesday, and by Thursday, I was e-mailed that 90% of the vet bill was covered - and a check would be on its way to me. I had just gone to the bank to make a payment toward the $1,000+ bill that morning. Trupanion came through for Morgan at a most crucial time. Thanks to Trupanion's Claim Department for their excellent service and support. ntd18@sbcglobal.net
5

out of 5

POSTED: | BY: Mark

Trupanion

Trupanion has always been very helpful with the claims we have filed. They are prompt and keep us updated on the status of our claims!
4

out of 5

POSTED: | BY: Christine

Friendly informative staff made our claim easy!

Trupanion staff was very friendly, informative and quite helpful in the details regarding the handling and processing of a claim. They kept me posted via email, as to the status of our claim throughout the entire process and provided answers to all my questions as well as a clear explanation of what was and was not covered. Thank you again!
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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