Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.3 9.5 9.1
Count 294 1975 5264

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 08/10/2012
By:
Janet Bailey-Sutton

I have 5 dogs and 3 cats -- the dogs are covered, the cats aren't. This month, I had a new dog who needed spay and other services. I also had a cat with an infection. The cat ended up costing nearly $600, which is all out of pocket. The dog cost just over...

Injury/illness
Spay and teeth
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 08/08/2012
By:
Nicholas P.

My French Bulldog is a handful. I'm so glad I found Pets Best to help me with her. I recently switched from another pet insurance company who were less than helpful. Pets Best have been courteous, prompt, and delightful to deal with. My frenchie...

Injury/illness
Back Injury
Claim Amount
$100 - $500
Breed

French Bulldog

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 08/01/2012
By:
Fred L. DeCrescentis

My wife and I adopted two greyhounds; one of which was recently diagnosed with a cancerous growth on his salivary gland. Following surgery and chemotherapy, we submitted a claim to Pets Best Insurance. Within days we received confirmation of receipt of...

Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Greyhound

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 07/31/2012
By:
Barbara

My 12-year-old Shih Tsu had a soft tissue sarcoma skin cancer. He had surgery to remove it and had complications from the surgery: intestinal disorder and a urinary tract infection. Pet's Best, as usual, paid up to the max on the claim and they are SO...

Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Shih Tzu

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.