Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.5 9.4 9.1
Count 330 1649 4880

Pets Best

1
Out of 10
Insurer: Pets Best
Posted: 08/29/2010
By:
Pete

80% of my claims were, according to Pet's Best, was a pre existing condition. If you get a routine procedure done they are OK, but anything that is major or a continuing situation, don't count on then to pay!When I went to cancel them they told me that I...

Injury/illness
VS
Claim Amount
$500 - $1000
Breed

German Shepherd

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 08/28/2010
By:
sandy

I have used this two times and they are great and they process stuff quickly and they are great customer service if you need to talk to someone

Injury/illness

Gastritis/vomiting

infection
Claim Amount
$100 - $500
Breed

Yorkshire Terrier

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 08/26/2010
By:
Kathleen

Our female lab mix had several episodes as a puppy eating the wrong things and at one point the vet wanted to do an emergency $3000 exploratory surgery. We decided to seek a second opinion and it turned out to be a false alarm but that was when we decided...

Injury/illness
Spinal cord contusion with disk involvement
Claim Amount
Over $1000
Breed

Labrador Mix

Age of Pet
1 - 8
9
Out of 10
Insurer: Pets Best
Posted: 08/26/2010
By:
Andrea

My cat Bono developed a blockage and we had to rush him to the vet. The bill was almost $800, ouch. Our options were that or putting him down, which I can't even fathom. It was nice to say just do it rather than stressing if we can afford it or not....

Injury/illness
Urinary Blockage
Claim Amount
$500 - $1000
Breed

Domestic Longhair

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.