Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,025

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: April

Go with Healthy Paws, can't go wrong!

I've recently had to take advantage of my Healthy Paws policy for my English Bulldog who tore his ACL and had to get TPLO surgery. Healthy Paws' claims services was so stress-free - all I had to do with submit the vet invoice on their site, then got the coverage amount in my bank within 10 days. They were clear on what's covered (surgery, medication, rehabilitation) and what wasn't (ie. normal vet check up's, herbal/supplements), but it's all fair. And a rep from Healthy Paws checked in a week after Uni's surgery to ask how he was doing. Healthy Paws' monthly payments could be a little high (esp for a Eng Bulldog in a pricey urban city), but end of the day, if you ever need to actually have insurance kick in, you'll want an insurance company that's known to be a good partner. Would recommend!
2

out of 5

POSTED: | BY: April Z

Update: Service has been good for me but PRICE HIKES are crazy

Update: Changed my 5 star to a 2 star. I left a 5-star review recently for Healthy Paws because it was easy to submit the claim for my dog's TPLO surgery (after he tore his knees/ACL in an accident), and pretty easy to get payment. That still stands. But less than a month from that claim, I got an email saying that my monthly premium has gone up 50% - now at over $270 per month. (I checked competitors and they're still charging around the previous amount of ~$180 for my dog's city/age/breed/etc) They say premiums do not go up because of claims, but it feels suspect. I reached out to ask, and the generic reason they gave was that overall pet owners have been submitting more claims, they're paying more out, and now they have to increase prices. My dog's only 6...I can't even imagine how much premium they'll try to charge by the time he's an elderly dog. ----- I've recently had to take advantage of my Healthy Paws policy for my English Bulldog who tore his ACL and had to get TPLO surgery. Healthy Paws' claims services was so stress-free - all I had to do with submit the vet invoice on their site, then got the coverage amount in my bank within 10 days. They were clear on what's covered (surgery, medication, rehabilitation) and what wasn't (ie. normal vet check up's, herbal/supplements), but it's all fair. And a rep from Healthy Paws checked in a week after Uni's surgery to ask how he was doing. Healthy Paws' monthly payments could be a little high (esp for a Eng Bulldog in a pricey urban city), but end of the day, if you ever need to actually have insurance kick in, you'll want an insurance company that's known to be a good partner. Would recommend!
5

out of 5

POSTED: | BY: Deirdre

Amazing

My dog required surgery to remove a growth towards the end of last year. Not only did Healthy Paws quickly review my claim and reimburse me, but a member of their team emailed me a few days later to check in to see how he was doing after surgery. I thought that was so incredibly nice and above and beyond anything I’ve ever experienced from my own doctor or health insurance. If you are looking for health insurance for your pet, I would highly recommend Healthy Paws!
5

out of 5

POSTED: | BY: Deirdre D

Awesome customer service

My dog required surgery to remove a growth towards the end of last year. Not only did Healthy Paws quickly review my claim and reimburse me, but a member of their team emailed me a few days later to check in to see how he was doing after surgery. I thought that was so incredibly nice and above and beyond anything I’ve ever experienced from my own doctor or health insurance. If you are looking for health insurance for your pet, I would highly recommend Healthy Paws!
5

out of 5

POSTED: | BY: Gabriella

Great experience

Very quick response and supportive during a very stressful time when our pooch was VERY Ill. Thank goodness- now he is on the mend thanks to our pet insurance allowing us to easily make medical decisions knowing we were backed by our insurance.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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