Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,767

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Linda Sughrue

Fast and caring service

I adopted a 2 year old rescue (of unknown history, but overall a very healthy dog) and at first wasn't sure if insurance was worth it - as most insurance doesn't cover general preventative vet visits. But suddenly my dog got very ill, and I had no worries about the financial implications of taking him to the hospital. The claims process was simple (upload a photo of the bill online) and within 2 weeks, I received not only an explanation of what was covered vs not (most was covered) but also received the benefit payment as well.
5

out of 5

POSTED: | BY: Linda Sughrue

Fast and caring service

If you're not sure whether it's worth getting pet insurance: it IS. While most insurance options I explored don't cover general preventative and routine vet visits, when my fur-baby Barkley suddenly wasn't eating for days and having severe GI issues, I did not worry about the cost of having to take him to the hospital. After extensive tests and a couple of nights in the hospital, he has bounced back. And so did my wallet - the claims process is really easy - all online, and I received my benefits direct-deposited in less than 2 weeks. Better still, their customer service reached out to me to see how Barkley is doing.
4

out of 5

POSTED: | BY: SED

I have been happy with the claims process

The coverage and reimbursement process are thorough and fast. I've never had an issue with a claim. I've had this insurance for about 7-8 years. My only complaint is the premiums. My pet started at under $50 per month for the highest level of coverage. Now I pay over $100/month ( $108?) They have a lot of age limitations now and the premiums even for young dogs are quite high. I signed my new dog up with a different company, soley based on premiums. I chose as close to the same coverage as possible and it's $15 less per month than healthy paws would be. I made 1 claim, which was paid, but the process took a month longer.
1

out of 5

POSTED: | BY: Mon

Not a happy customer

Had an emergency with my dog, didn't want to cover anything because they say that my dog issue was something pre-existing. My dog didn't have any pre- existing diagnosed issue.
1

out of 5

POSTED: | BY: Glenn S

Rates increase as pet ages; policy options disappeared during pandemic.

Healthy Paws does indeed increase the premiums as the pet ages. I was misled into choosing HP for that very reason by various online reviews that are false. It's gotten to a point I can no longer afford the excessive rate hikes year after year. Also, soon after the start of the pandemic the options to adjust my policy disappeared, so I was no longer able to reduce coverage since my job hours were reduced. Looks like another "gouging" effort taking advantage of the disadvantaged. HP is an okay company for rich people who already have the money to pay for a pet emergency. Look elsewhere, and be sure to first ask how premiums increase year after year, as the dog gets older. Hopefully they will be upfront about it.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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