Healthy Paws | Pet Insurance Review

Our 11-year-old Jack Russell Terrier (Buddy) came down with acute Peritonitis. It came on suddenly and he was extremely sick. He had to spend two nights in the hospital Iv’s, meds, etc. Two weeks later he had another episode not as sever. Healthy Paws claims process is so easy all we had to do is email the itemized invoice from the provider to Healthy Paws Claims that was it. We received emails to confirm they received our claim and were issued a claim number. They informed us of each stage of claim process. The bottom line is within 7 working days we received over $4,000.00 in reimbursements. In addition, they sent out letters to check on buddy’s progress so we give them 5 Stars!

My Healthy Paws pet insurance has more than doubled in the past 2 years I now pay $123.00 a month and have never used it. Healthy Paws said expect it to keep rising randomly as your pet gets older.

We started using Healthy Paws about 5 years ago. Over the past year or two since the company was acquired, the service and coverage has become more burdensome for me a customer and covered less aspects of a visit (some policy change and just incorrect classification of a visit). After submitting a claim, which is still an easy process, there's a high chance we'll need to dispute the decision. The last thing I want is to pay monthly for pet insurance only to have to deal with the hassle of slow to respond support when my dog needs it. I don't feel valued as a customer or confidence in the coverage my pet has when they may need it. Looking for pet insurance? Try another company.

my friends referred me to healthy paws and after having 2 seniors dogs with many illnesses I decided to purchase Healthy paws pet insurance with our new rescue who was about 3 years old. This week, at the age of 5, she was diganosed with a seizure disorder. 2 days after I submit the claim they send me an email telling Me my preimums will increase 10 dollars a month but insist it has nothing to do with past claims. Ive had the insurance for 2 years and never used it and now I use it and 2 days later they increase my rates. I have warned all my dog parents to stay away from healthy paws after this interaction. My dog now has a preexisiting condition so we can’t switch insurance companies unless we accept paying for her illness on our own DONT BUY healthy paws!

my friends referred me to healthy paws and after having 2 seniors dogs with many illnesses I decided to purchase Healthy paws pet insurance with our new rescue who was about 3 years old. This week, at the age of 5, she was diganosed with a seizure disorder. 2 days after I submit the claim they send me an email telling Me my preimums will increase 10 dollars a month but insist it has nothing to do with past claims. Ive had the insurance for 2 years and never used it and now I use it and 2 days later they increase my rates. I have warned all my dog parents to stay away from healthy paws after this interaction. My dog now has a preexisiting condition so we can’t switch insurance companies unless we accept paying for her illness on our own DONT BUY healthy paws!