5
out of 5
POSTED: | BY: Lucas R
I was skeptical of the no cap idea but…
I was skeptical of the no cap idea but then realized they mitigate costs with the pre-existing conditions and office visit exclusions. I get it and know that they are trying to make money and provide a much needed service. They succeeded in my case. I got a puppy and so wasn't worried about any pre-existing conditions but she swallowed some plastic at the dog park and needed emergency surgery after a number of costly procedures. The total bill was around 6k and they reimbursed me 4k+. So, no complaints here. The app is very easy and the turn around time is ridiculously fast. They really took the agony out of what was already a VERY difficult time. I recommend them highly and thought everyone was really helpful and empathetic. They even sent an email to see how shes doing. What insurance company does that!!!
I say even if you are using them basically as a savings bank for future costs, its really worth it when the chips are down.
Thanks Healthy Paws!!!!
Read more on Trustpilot