Healthy Paws | Pet Insurance Review

I have been a customer with Healthy Paws Insurance since 2016. My 6-year-old dog has been very health overall and we've made very few claims. I was prepared for incremental increases in my monthly premium. However, I was shocked at how my Healthy Paws jacked up my rates over the past year. They skyrocketed from from $39.05 a month in May 2020 to $65.69 in June 2021. That's a 68% increase in the span of a year! According to their own website when I bought my insurance, the company stated: "Due to the increasing cost of new technology and advances in veterinary care, your rates will increase slightly each year. Our plan has factored the expected increase in the cost of veterinary care into your rates so that the annual premium increases are manageable." This is neither a "slight" or "manageable" premium hike. When I complained to the company, they pretty much said more people are filing claims in my state than expected and that's just the way it goes. I feel I was deceived by the company's website and that the company made false claims about its rates. I see it recently changed its website language under FAQs and no longer use the words "slight" or "reasonable" to describe their increasing rates. It's no wonder why. If you're looking for pet insurance, look elsewhere. They aren't a good company for your pet long term.

My 6-year-old dog has been insured with Healthy Paws for years and we've made very few claims. I was prepared for incremental increases in my monthly premium. However, I was shocked at how my Healthy Paws jacked up my rates over the past year. They skyrocketed from from $39.05 a month in May 2020 to $65.69 in June 2021. That's a 68% increase in the span of a year! According to their own website when I bought my insurance, the company stated: "Due to the increasing cost of new technology and advances in veterinary care, your rates will increase slightly each year. Our plan has factored the expected increase in the cost of veterinary care into your rates so that the annual premium increases are manageable." This is neither a "slight" or "manageable" premium hike. When I complained to the company, they pretty much said more people are filing claims in my state than expected and that's just the way it goes. I feel I was deceived by the company's website and that the company made false claims about its rates. I see it recently changed its website language under FAQs and no longer use the words "slight" or "reasonable" to describe their increasing rates. It's no wonder why. If you're looking for pet insurance, look elsewhere. They aren't a good company for your pet long term.

Provides the BEST coverage at a very fair premium and has excellent customer service. My fur baby had thrombocytopenia then got esophagitis from the prednisone. It’s been almost a year of dealing with these issues. She required more advanced testing to verify there was no cancer or other issues due to the severity. HP even contacted me to check up on her! I tell everyone, if you want pet insurance get Healthy Paws!!

Healthy Paws is great and I would recommend them to anyone who has a pet. They review claims right away and have a result in no time. I love the news letters I get from them with helpful information and tips about pets. They really seem to care.

I was with HEALTHY PAWS pet insurance for 10 years, they processed my claims, while raising the premiums every year with no problems. I called to let them know my boy had to be euthanized (age 12) for health reasons, they told me the euthanasia would be covered, to file my claim the day after. I filed the claim and cancelled the insurance as told. It's been two weeks since I've filed, I just received an email saying they were working on the euthanasia claim, and asked "please let us know how Dominic is doing". Really....just goes to show how sympathetic and caring they are, asking me how my deceased boy is. I work at an animal shelter and always recommended HEALTHY PAWS, not anymore. I'm so disappointed