225,227+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,227 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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#1 Pet Insurance ...PetsBest
They are very fast and efficient on processing your claims.
Fast and easy
PetsBest makes me feel safe, knowing my kitties are covered. PetsBest has already proven extremely beneficial when my kitty became ill. I've been able to afford their care, thanks to PetsBest. Absolutely worth every penny of premium. Claim process is fast and easy. Thank you!
Awesome Pet Insurance
Our dog Freddie has been covered by PetsBest insurance for over four years now. Our monthly payments fall right within our household budget. Customer service via email and telephone is excellent. PetsBest is always very customer-focused. Every explanation of benefits is very detailed. Choosing PetsBest for Freddie's insurance needs was one of the best decisions we made as a pet owner. Thank you! We highly recommend PetsBest for any dog owner looking for a customer-friendly insurance.
TERRIBLE TERRIBLE company
Don’t ever use this company. I got this insurance through my company and they have not processed my claim For basic annual check up.. Everytime they give you a different excuse for not processing your claim. Very unethical and customer service is not helpful. Their agent didn’t even know who their CEO was. Go figure. . I will NEVER insure my dog even if it was the last company on earth.
Insurer: PetPartners
By: Saiprabha
Pets Best is the best
I promise this is a real review. I dont usually write reviews but we are so grateful for our pet insurance right now. Our two year old puppy just didn’t get up one morning and within a day the ER was saying she had a mass that had to be removed for her to get better. We had to decide quickly and so paid for the procedure and three days of related tests and in patient care. I filed a claim with our pet insurer Pets Best and was so relieved when they paid out for 90% of surgery costs within a week of filing. This company did what they said they would with no push back or delays. Our dog is home and doing well and I’m so glad stressing about paying for her care isn’t part of what we’re dealing with.
So Grateful I Switched to Pets Best!
After 10 years of excellent health, my English Pointer experienced an avalanche of health issues and unexpected accidents this past year. Through it all, Pets Best has handled every single claim promptly, efficiently, and with clear communication. Their platform is easy to navigate, their coverage is straightforward to understand, and their customer service team is knowledgeable and helpful. I’m incredibly grateful I switched to Pets Best when I did. I recommend them to every pet owner I know and encourage my friends to switch from their current providers. Having this level of coverage and peace of mind during such a difficult year has been invaluable.
Insurer: Pets Best
By: Gabrielle
So helpful during a difficult time
Pet Best has been exceptional during a very difficult time. My 7 year old puppy had to have tplo surgery and got extremely sick after too with a protein losing disease. They have processed all my claims in a fast efficient manner and that has been so helpful during such a difficult time. I really appreciate the timely turn around. Pet Best is wonderful!
First claim
I expected a battle like I have with my human insurance. Pets best paid the claim minus the deductible quickly with no aggravation on my part.
Insurer: Pets Best
By: Darvi
A Must Have for Pet Owners!
Without Pets Best Insurance, I would’ve had to re-home my best buddy. Thankfully they pay the majority of her medical bills and I am able to care for her and keep a roof over our heads. I also love their Wisker Docs service. I have referred many of my friends to Pets Best and they, too, are also very happy with so much their service. The only downside is once in while it’s difficult to process claims.
Wow
To be honest, I expected a drawn-out argument that would ultimately end in a negative decision, based on a previous insurance claim I had with a different company. Pets Best has far exceeded my expectations. The entire process was simple, straightforward, and ended with a positive outcome. I truly appreciate the way you handled my claim. I’ve already told friends and family how impressed I am with your pricing, and now I have another great experience to share with them. It’s refreshing to work with a company that delivers on its promises and treats its customers fairly. Thank you again for making this such a positive experience!
Insurer: Pets Best
Veterinarian: CityVet | Saratoga Springs Veterinary Clinic & Urgent Care
By: Eric