224,328+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,328 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Dishonest company who makes cancellation take 2 hours and keeps billing
You guys are a scam company. 2 hours on hold to cancel, and you keep billing.
Insurer: Sonnet
By: Dave
Extremely poor coverage
Extremely poor coverage, only had claims denied.
Insurer: Embrace
By: Tariq Robin Muman
Embrace is a great pet insurance…
Embrace is a great pet insurance company. Never a problem. But recently there are issues submitting a claim. They are having major technical issues and it is affecting their receiving and processing times. It has been very frustrating.
Insurer: Embrace
By: Kathy Cooper
Claims
It’s still a little confusing on submitting my claims .,it keeps asking for dog medical records which I don’t have
Insurer: Fetch
By: Barbara
The customer service representative
The customer service representative
Insurer: MetLife
By: customer
Company has been a nightmare to deal…
Company has been a nightmare to deal with. Been billed for 7 months straight after over 7 cancelation attempts. Email dating back to prove it. They are refusing to refund me because of their fraudulent and unethical billing practices.
Insurer: Fetch
By: T
Tummy Troubles
"My dog had three G.I. issues within a month and a half. I had to assume that something was going on. When I took him to the vet, they did a complete battery of tests. I needed to know what to do in order to move forward. The bill was a little over 1K. I didn't think twice about spending the money to take care of my dog because I have had Pets Best for him since I brought him home. It gives me great peace of mind."
Insurer: Pets Best
By: Elizabeth
Customer service was excellent
Customer service was excellent . It was a speedy response , knowledgeable , kind , helpful, friendly , resolved issue instantly
Insurer: Nationwide
By: customer
If I could leave 0 stars
If I could leave 0 stars, I would. I have paid thousands of dollars in premiums over the years, and I have been trying since November to get them to pay me a $50 claim. First they told me the claim was incomplete. Then they kept talking about a different claim, no matter how many times I told them I only cared about this one claim. Then they kept asking for more information and more information no matter how many times I sent them the information they kept asking for. Eventually, I wrote to their CEO and complained. The response I got was from the claims department telling me that my claim was incomplete. This is the most horrible company I have ever dealt with in my 77 years.
Insurer: Pets Best
By: Susan