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Very fast payment in an urgent dire…
Very fast payment in an urgent dire need. Love this insurance!
Insurer: Pumpkin
By: Maria
Thorough and easy to navigate
Thorough and easy to navigate
Insurer: MetLife
By: Michelle
Cornell Companion Animal Hospital
Cornell provides world class care for dogs like Molly with elbow dysplasia.
Insurer: Healthy Paws
By: Sharon Roehm
this company help me be able to take…
this company help me be able to take care of my fur babies
Insurer: MetLife
By: Angela Donaldson
Phone customer service was helpful and…
Phone customer service was helpful and reimbursement was swift
Insurer: MetLife
By: customer
Do Not Buy
If you file claims with this insurance, your premiums go up. I got no notice and my auto payment was more than twice what it had been. There is a class action suit against them because they have no ceiling for how much they can raise your rates.. they are also obtuse as to what they cover, especially prescription medication.
Insurer: Healthy Paws
By: Alice
Super easy to manage & prompt approval
Super easy to manage & prompt approval of my claim for the 2nd time!
Insurer: Spot
By: Jesica
MUCH more trouble than it's worth
I decided to try using pet insurance for my healthy dog. After paying 3 months of premiums at $62.97 per month plus a $12 enrollment fee, my dog got sick so I brought him to the vet. I made a claim for the $99 fee. As demanded by MetLife, I uploaded 12 months of SOAP records including the visit in question. I uploaded a 2-page invoice AND the receipt for payment. What a waste of time. First MetLife contacted my vet for the same documents I had already uploaded. Then MetLife claimed my invoice was obstructed. When I called and pointed out that I submitted a two-page document, first page a plain invoice and the second page the invoice with the receipt stapled to the top, the claim rep said that was not how it was submitted. I walked her through reviewing my submission. She still implied I had submitted two claims because THEIR SYSTEM had glitched and separated the two-page document I uploaded. I was frustrated with this person so I asked for a supervisor, was put on a 10 minute hold, then they came back and said the supervisor was not available. Later she accidentally admitted she had spoken to a supervisor. I decided to cancel. THERE IS NO WAY TO CANCEL ONLINE. You need to CALL, wait on hold, ask to cancel, then they send you an email with a form you have to complete. What a waste of my time, not to mention 3 months of premiums. Oh and by the way, when I asked, she told me the claim was denied anyways :-) DO NOT DO IT!
Insurer: MetLife
By: Rebecca
I have had pet insurance with Embrace…
I have had pet insurance with Embrace for 9 months now. They are very helpful and reimburse you with in days of your claim. Very sweet and knowledgeable.
Insurer: Embrace
By: simcikmary