222,876+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,876 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Said my claim was preexisting even…
Said my claim was preexisting even though it was diagnosed about 4 weeks before we had the surgery. I had coverage for over 6 months. I called and they reopened and and approved it. However, they still didn't approve everything and the invoice amount dropped from the original. Felt like they purposely denied it to see if I would even call and now they still paid less making me have to call again.
Insurer: MetLife
By: customer
Expensive
Grateful for the quick turnaround time for refunds. Although, I thought we would’ve received a greater amount of refund given the amount we pay monthly. For example—We pay $120/month for our Bernese Mountain dog. For every $250 vet bill we only receive about $100 back. It’s almost not worth the coverage. We like to have pet insurance for the peace of mind.
Insurer: MetLife
By: customer
Franklin was amazing with assisting me
Franklin was amazing with assisting me
Insurer: Nationwide
By: Shimmy
We had an emergency vet visit and the…
We had an emergency vet visit and the only pet insurance they were willing to work with is Trupanion. We were kept apprised of our insurance situation throughout the process. The authorization happened quickly and without having to fight for the coverage.
Insurer: Trupanion
By: David
Our little baby girl was diagnosed with…
Our little baby girl was diagnosed with a heart a heart condition. Trupanion has made a stressful situation much easier. Making a claim is easy and they process the claims very quickly. They have done exactly what they promised when we signed up with them 4 years ago. Definitely worth it and we are so glad that we have them. Thank you Trupanion and Our baby kitty thanks you!
Insurer: Trupanion
By: Brian
They handle claims quick.
I love this company. If you get the first vet visit promotion you can enroll your pet with no waiting period that I loved the most
Insurer: Trupanion
By: Dylan Jimenez
First experience and didn’t know what…
First experience and didn’t know what to expect. Process was easy to follow and everything was completed quickly and to my satisfaction!
Insurer: Fetch
By: Thomas
AVOID ASPCA Pet Health Insurance
Purchased ASPCA Pet Health Insurance (underwritten by Independence American Insurance Company, administered by PTZ Insurance Agency) for my adopted Boxer puppy in March 2026. Annual premium: $1,366. I spent an additional $2173 in care. Total reimbursed in four months: $350. A heart murmur was noted at her first wellness visit, 8 days into the policy's 14-day waiting period. The resulting echocardiogram ($620) was denied under a waiting period exclusion. Her veterinarian submitted a letter stating the murmur is clinically consistent with a congenital condition. Formal appeal denied. The policy language explicitly includes congenital conditions in its definitions of covered conditions, but the claim structure makes it functionally impossible for any congenital condition to ever be paid: it will either fall inside the waiting period or predate the policy. I filed a complaint with the Massachusetts Division of Insurance. Boxers are a breed with well-documented cardiac and other hereditary health risks. A policy that includes congenital conditions in its language but excludes them in practice is not appropriate coverage for this breed. I would not recommend this policy for any breed with known hereditary health concerns. And given the amount they actually reimbursed relative to what I paid for the premium and for the puppy's vet care, I don't recommend this pet insurance to anyone.
Insurer: ASPCA
By: CC