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Our pet is almost 12 years old and had…
Our pet is almost 12 years old and had an emergency visit with an ER Pet Hospital. He was there from Friday night until Sunday morning. Needless to say we spent over 2000.00. Please Beware when they say you receive 90% or 80% of your bill, it is untrue. We were told the Vet Hospital charged more than they allow. It’s called “Usual and customary”. As customers we have no control what we are charged. It’s unfair to pay us only 48% of our actual bill when it’s supposed to be 80%. When your pet is on deaths door bleeding through their rectum and profusely vomiting you need to go to an Emergency Vet clinic or hospital. I find it a way to take from their customers what is owed to them.
Insurer: ASPCA
By: D Fuentes
Trupanion handled my claim quickly and…
Trupanion handled my claim quickly and fairly. I am pleased with the determination.
Insurer: Trupanion
By: Sophia Sasso
Haven’t filed a claim as of yet
Haven’t filed a claim as of yet. Setting up insurance was easy.
Insurer: ASPCA
By: George Guenther
LYING when they say they cover Behavior Therapy
My initial review was deleted so here it is again, as this is something I would have loved to see before purchasing this pet insurance, hope it helps someone. Here is my original review "If your dog is going through anxiety, guarding issues, and being human aggressive, keep on looking for another insurance. Or make sure you read the fine print... When these guys say they cover "Behaviorist therapy" if that behavior therapy involves training your dog with a behaviorist to modify their behavior, don't hold your breath or expect Petplan Fetch to reimburse you. Apparently, training is not considered by them a part of behavior therapy for dogs" Fetch tells you training is covered on their site, but when you file a claim, they tell you they ONLY cover it if the training happens in a place where there is a vet on staff. Have you ever gone to your vet and had them also train your dog? I doubt it. So if your vet diagnoses your dog and recommends medication and TRAINING as part of behavior therapy, that is still not good enough. You MUST train your dog in a place that has a vet on staff. I've been searching for a place like this, does not seem to exist. I asked Fetch to give me an example of a place with a vet and trainer on staff, and they could not come up with a single location. Below is what's posted on the Fetch website where they advertise they cover training, but it is not true, as a vet recommendation is not enough. They will tell you they cover the vet-suggested treatment for behavioral issues, then tell you that they do not cover training for behavioral disorders in the same sentence. It's crazy! "Fetch pet insurance does cover behavioral training. So if your vet recommends that you see a trainer to help address your pet’s behavior, that will be covered. We’ll also cover any anxiety medication that your vet prescribes" Worse of all, when you talk to them on the phone, they seem to really not care about the discrepancy with what they offer, vs what they deliver. So if you are looking to get this insurance to help your pup with behavior issues, or just want to make sure you are covered in case your brand new puppy or rescue develops them, I recommend you explore all your options before you commit to Fetch.
Insurer: Fetch
By: Dafnee ZG
Very helpful with submitting a claim
I was frustrated when trying to file my first claim. I called customer service and they were so helpful. Once I got everything submitted I was reimbursed very quickly, and the coverage was explained detail. I am very happy with the end result.
Insurer: Lemonade
By: Jill
Octavia is an awesome representative
Octavia is an awesome representative. She helped me navigate my claims process and was unbelievably helpful. She is a 5 star person and makes Nationwide look great!
Insurer: Nationwide
By: Kaitlyn Ford Rodriguez
Trying to register and it wants the…
Trying to register and it wants the account number. I have never received the account number.
Insurer: ASPCA
By: David Eichner
The experience
The clerk was good in giving me information about my pet I was very satisfied with her.
Insurer: ASPCA
By: Doris Washington
Great Company to Work With
The were able to reimburse me for my claim in a short amount of time. ASPCA Pet Health Insurance has been easy to work with over the past few years.
Insurer: ASPCA
By: Bob
I've had nothing but great experiences…
I've had nothing but great experiences with Pets Best.
Insurer: Pets Best
By: Wen ever