218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Gunner
Gunner has been covered by Trupanion since he was a puppy. He tore his ACL when he was a young dog. I had decided to forego surgery. Trupanion has covered his medical expenses ( pain pills, x rays, etc) as he healed to a satisfactory level. Gunner has not been an active dog park dog and shows occasional tolerable pain while he walks a few miles most days. Trupanion has been a great support for us as pet owners.
Insurer: Trupanion
By:
Ruby Rise Beahm
great customer service
Insurer: Trupanion
By:
Very satisfied pet owner
Filing the claim was simple and we had our information processed and payment within two weeks of our dog’s emergency
Insurer: Trupanion
By:
Simplest thing ever!
Filing a claim with Trupanion is the simplest thing ever! I have a stored picture of my claim form, take a picture of a new meds invoice, attach, submit, voila!
Insurer: Trupanion
By:
Several issues with customer service at…
Several issues with customer service at the start of my dogs illness. This seemed to be due to covid staffing and it was resolved. Folks at customer service always polite and helpful.
Insurer: Pets Best
By: Ed - Chris Mackenzie
I’m giving them 5 stars because they…
I’m giving them 5 stars because they were excellent, very responsive, quick and very helpful! That being said I did have some claims that were denied that I am looking into.
Insurer: Trupanion
By: Robin Wigandt
I was paying them 2 years. But once I had a claim - they rejected it
My dog has damaged her leg. We went to an urgent care and did an X-Ray. Embrace Pet Insurance said they need a medical history from that urgent care. I never been to that urgent care before so we had no history there. Embrace said it will take longer time to process. And they never paid the claim off. Why do I pay them if they don't do their job? I regret that I was paying them for 2 years.
Insurer: Embrace
By: Rostyslav
Peace of mind w/Petsbest!
Our pup, Chip, has needed so many vet visits during his first year. He's frightened us with things as small as an upset stomach to as big as needing patellar luxation surgery to correct the equivalent of a dislocating knee. We can make our vet decisions with his health in mind--no concerns about money because Petsbest has come through for us EVERY TIME! We signed up for the 90% reimbursement plan and have probably saved over $7,500 in one year on vet bills. I don't know what we would do without them. The reimbursements do take about 3-4 weeks to come in so you will have to pay upfront--for us that works well. You'll also want to sign up as soon as you're able (like as soon as you know you're adopting or they're born) to avoid any preexisting conditions being on record. However, the online and mobile interface are pretty darn easy to use and make submitting claims very easy and convenient. I am so grateful for the peace of mind that I get from using Petsbest! We love them!
Insurer: Pets Best
By: Jessica
So great and convenient Service
I am so satisfied and happy to have an insurance for my pet Lily. Trupanion’s service is so fast, trustworthy and convenient. Their customer service is so great too. Claim process is easy and fast. I feel like all members are true lover of our pets! I am 1000% satisfied. I strongly recommend Trupanion to all pets parents.
Insurer: Trupanion
By: Namji
Ii takes a Village...
I am certain Trupanion is the best and the associates and claim reviewers are always willing to listen to the patient's custodian point of view and help out as much as possible. My beloved feline, Vida is alive and well thanks to her vet, Dr. Vega and Trupanion. "It takes a Village".
Insurer: Trupanion
By: Patricia Torruella