218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’m frustrated that I had a coupon for a free month and I called the first business day AFTER a long holiday weekend and it wasn’t honored.
I’m frustrated that I had a coupon for a free month and I called the first business day AFTER a long holiday weekend and it wasn’t honored. I’ve been a customer for years. That’s not great customer service.
Insurer: Trupanion
By:
I have never been given a reason not to be pleased with Trupanion.
I have never been given a reason not to be pleased with Trupanion. You are easy to contact, day or night, and are always respectful and understanding.
Insurer: Trupanion
By:
I have been very happy with the care and attention
I have been very happy with the care and attention
Insurer: Trupanion
By:
I have been extremely pleased with Trupanion.
I have been extremely pleased with Trupanion. Aurora was very patient and paid attention to detail.
Insurer: Trupanion
By:
I have always been an advocate for trupanion (I work as a CVT) and you do have great customer service.
I have always been an advocate for trupanion (I work as a CVT) and you do have great customer service. However, I have noticed a few things that are upsetting-- 1. the rate constantly goes up. I feel a bit like I am trapped now with this super expensive policy due to pre-existing conditions and every year it goes up a ton. $230 a month to insure 3 mixed breed animals with the highest deductible is crazy. I'd be better off putting that money in savings each month incase of emergency for them. 2. You upped my premium when I moved one mile away, even though I still see the same vet due to "cost of care" for the area. I am planning to use a different insurance for any future pets.
Insurer: Trupanion
By:
I called around and the person I talked with at Trupanion gave me information that was clear answered all my questions and was so helpful.
I called around and the person I talked with at Trupanion gave me information that was clear, answered all my questions, and was so helpful. My experience since then has only made me more grateful to Trupanion and the wonderful, friendly people that work there. I wish my car and homeowners insurance company was this helpful and friendly!
Insurer: Trupanion
By:
Got my account straightened out right away
Got my account straightened out right away
Insurer: Trupanion
By: