218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My first claim with Pets Best
My pet had diarrea 4x in one nite from nothing eaten that was out of the ordinary, & in the morning she had it again along with vomiting. I visited my Vet and she performed multiple tests along with an ultrasound, leading to several prescriptions, including a special RX diet & a probiotic supplement. Now I find out PB doesnt cover any RX diets or supplements, RX or not. So out of a $1200 bill, PB sent me a check for $300, $500 of which was my deductible. I think I should have received $600-$700 back. Yes it is my first experience with PB, but they seem to NOT cover more than they cover. It took well over 4 weeks to receive reimbursement and 2 weeks to even hear back after filing. Considering the claim was thru email, thats way too long to wait for a response to a claim.
Insurer: Pets Best
By: Jeanne
Great communication
My claims were delayed and the communication of that update was great.
Insurer: Pets Best
By: Anna G.
First time ever that my car insurance…
First time ever that my car insurance went down year over year. Amazing!
Insurer: Sonnet
By: James Anthony
I have just started with Sonnet and so…
I have just started with Sonnet and so far they are okay. I haven't had to deal with any claims as of yet and I Hope I never do!!
Insurer: Sonnet
By: Susan Walker
A godsend
Toast's little knee gave out and her vet confirmed that she needed surgery. We were able to go to a board-certified orthopedic surgeon and get the proper procedures—an MPL and a TPLO—quickly enough to (hopefully) protect the other leggy and get her good as new once she heals. Money is tight and Toast ended up having worse health than expected (the shelter said she was perfectly healthy; I thought I was getting pet insurance just so we'd have it when she was older. I never expected to use it in the first year). I don't know how I could have possibly afforded her care without Trupanion. I'm so grateful. Every pet parent should have some kind of coverage.
Insurer: Trupanion
By: Star
great service
great service, customer support is very helpful. Price rates are unbelievable... couldn’t believe it at first. by far best insurance company.
Insurer: Sonnet
By: Jared
Better price than any other insurance…
Better price than any other insurance company I inquired about and I love that I can do everything online. I also get an alumni discount now which is an added bonus!
Insurer: Sonnet
By: Courtney
I was very frustrated using the…
I was very frustrated using the internet. I kept losing service. I managed to talk to a gentleman and text him my problems before losing service again He read my text and the next time I was able to get service he had fixed all the issues and had me insured. I was so thankful for all his help. Made my move so much easier for me. Thank you for the great service
Insurer: Sonnet
By: Colleen
Great job!
Very patient and handled their customer services excellent
Insurer: Sonnet
By: Janelle