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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Guinea pig coverage is inadequate!
Guinea pig coverage is inadequate! It used to be 90% coverage with a $10k cap on medical when I first started taking it out in 2001. I was able to get the ultrasounds & bloodwork & xrays & surgeries & biopsies & dental work needed to extend the life of my piggies as they succumbed to infections and cysts and other issues. With the modular plan aurorenewals it bounced around between 70-80% then this year dropped to 50% with a $3k cap on medical. This is very upsetting because it means I can’t afford the needed vet care for older piggies with life-threatening issues. I was glad it’s gone up to 80% with the 4 new policies I’m taking out now, but the $3k cap is way too low! At least change the ratio to $5k cap on medical and $1k cap on accidents. Guinea pigs don’t have accidents (rare) - they have illnesses! And on average with 70% of female piggies getting ovarian cysts (#1 medical problem) - why doesn’t Nationwide cover preventative flank spays at 6-8 months old? Instead why do we have to wait until the piggy is diagnosed at 3-4 years old and at much greater risk for surgery & recovery complications? Nationwide coverage is so meager I will happily switch if there is ever another insurance company offering exotic policies that actually reflects the high cost of vet procedures for guinea pigs. And please have your agents confirm the pet name spellings when enrolling new pets - twice now they’ve misspelled the pet name on the policy.
Insurer: Nationwide
By: Carolyn Syphrit
easy and great price
easy and great price. will save me a bundle
Insurer: Prudent Pet
By: Paulie B
Representative explained coverage very…
Representative explained coverage very well and was helpful in adding another pet to our policy.
Insurer: Nationwide
By: customer
My pet
This is my first enrollment for my pet. Let you know more when I have used services.
Insurer: MetLife
By: Jonel
Quick response to claim sent in.
Quick response to claim sent in.
Insurer: MetLife
By: customer
Stands behind its coverage benefits…
Stands behind its coverage benefits with transparency. Convenience of easy e-filing of claims and consistently efficient and reasonable claims processing times.
Insurer: MetLife
By: M.Berez
Excellent claims process
Claims are processed quickly when the requisite backup documents are submitted. Post injury and intermittent therapy covered without any issues. Service ,when there are questions, has been excellent.
Insurer: Figo
By: Ron
The plans presented were very easy to…
The plans presented were very easy to understand and website was easy to navigate. Price was excellent value
Insurer: MetLife
By: Debra Lehotsky
Grateful for Healthy Paws
We have had Healthy Paws for 11+ years. Although we didn’t need the plan for the first ten, we have been deeply grateful for it when our dog had a sudden cardiac event. In 1.5 years, Healthy Paws has covered around$25k in claims for emergency visits (overnight oxygen chambers, fluids, and medications). I can happily report that our little guy has more energy today than I’ve seen in years. The app is easy to use and has made filing claims a breeze. We have received approvals and reimbursements with no issues. I can’t imagine being in the ER and receiving the estimate of thousands of dollars without Healthy Paws. It removes the stress of finances when making difficult treatment decisions.
Insurer: Healthy Paws
By: Gerry Milligan
Doesn't stick
This is apparently the 2nd time I've had to do this. The first time they returned the $25 to my card. I have gotten absolutely no reason as to why. So this may actually be a duplicate where I now have to deal with dup charges to my cc.
Insurer: MetLife
By: sc