209,784+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,784 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,017 reviews

4.9
Fetch

5,297 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

November 25, 2025

We didn’t find much use for this plan…

We didn’t find much use for this plan so we decided to cancel. My wife went to cancel and thought she did but we still got charged. She called back and they said they need the main policy holder to cancel. But they didn’t tell my wife that when she initially called. They won’t refund us the months that we wanted to cancel and thought we did. Disappointed in the customer service.

Insurer: Fetch

By: Matt Williams

Verified November 25, 2025

I am enjoying my experience with this…

I am enjoying my experience with this pet insurance. Best price.

Insurer: Nationwide

By: customer

November 25, 2025

The app doesn’t work correctly

The app doesn’t work correctly. It doesn’t allow you to type a question or answer a question that the bot asks. The premium is so high that the amounts reimbursed makes it not worth having. It is the biggest regret I’ve ever had with an insurance policy.

Insurer: Fetch

By: Brendan Ortenzi

November 25, 2025

Customer Service Rep was of great help…

Customer Service Rep was of great help getting the account established and apply all the discounts available for us.

Insurer: Embrace

By: Everett Nelson

Verified November 25, 2025

Helpful customer service

Helpful customer service

Insurer: Figo

By: Zane Svendsen

Verified November 25, 2025

I should have been able to add my…

I should have been able to add my existing cat to the family plan in a simple step.

Insurer: MetLife

By: Amber Lowenthal

Verified November 25, 2025

Easy to use app

Easy to use app, clear process and no issues!

Insurer: MetLife

By: Marcela Jimenez

November 25, 2025

Carla did a great job on get into Fetch…

Carla did a great job on get into Fetch insurance for my puppy. Carla’s customer service was amazing and she worked through the process and explained very well

Insurer: Fetch

By: Satendra Parbhakar

November 25, 2025

I'm very disappointed with Healthy Paws…

I'm very disappointed with Healthy Paws so far. I'm trying to get a claim processed and they keep sending me erroneous emails saying I'm not covered. That is because they didn't update my files despite having sent them my pet's medical records. I'm already going through so much stress with my pet having a serious health issue and to receive all of these emails saying they can't process my claim really adds to my stress in a nonproductive way. I'm trying to see if I can get out of this policy and find another insurer.

Insurer: Healthy Paws

By: Jane O’Donnell

Verified November 25, 2025

MetLife pet insurance made it really…

MetLife pet insurance made it really easy to make a choice for my for a friend she is a cat named CJ but actually it is Colby Jackie AKA CJ I believe this insurance would be the best thing I've done for her!!!!🙏😎✌️

Insurer: MetLife

By: Debra Rivard

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