154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 22, 2025

it is inexpensive and fast

it is inexpensive and fast, easy to use

Insurer: MetLife

By: customer

Verified August 22, 2025

The process was super easy…

The process was super easy and I really appreciate it the representative that I spoke to. He was very thorough and helpful.

Insurer: Nationwide

By: Shanna Taghi

Verified August 22, 2025

Get great service.Great customer service

Get great service.

Insurer: Pumpkin

By: TJW

August 22, 2025

Fast turn around time

Fast turn around time. Nice folks. Patient. Only downside, I wish they were less expensive. Especially in our world today and for seniors, it’s a tough reach.

Insurer: Embrace

By: JUDY SINGER

Verified August 22, 2025

Prompt responses to all claims…

Prompt responses to all claims submitted.

Insurer: Pumpkin

By: Cindy

August 22, 2025

unreasonably asking for previous medical record as a rejection excuse for not covering the claim

When we signed the contract, there was no mention that we should have and keep all records for our pet. However, while our spending meets the deductible line, Pumpkin starts asking us for all the records from the born of our pets. Even a tooth cleaning claim. The thing is, our previous pet hospital does not give us medical records, so there is no way for us to obtain any medical records once we drop out of Banfield. We've reached out to explain our situation and request an explanation, but the claim was rejected the day after. Also, all of our claim were rejected after the deductible line was met. Very bad experience.

Insurer: Pumpkin

By: Alyssa

Verified August 22, 2025

Quick easy process and reply

Quick easy process and reply

Insurer: MetLife

By: Lori Gehrke

August 22, 2025

Very expensive

Very expensive and after not wanting the service got plenty of e-mails.

Insurer: Fetch Canada

By: Ooly Schacht

August 22, 2025

Reliable with quick turnaround

I've had Healthy Paws insurance for my dog for the past 12-13 years and I'm glad I chose them so many years ago. I appreciate that they make the claims process simple and reimbursement is quick!

Insurer: Healthy Paws

By: Reina Fong

Verified August 22, 2025

Always easy to submit claims

Always easy to submit claims, get coverage and very helpful if need to contact. Always friendly and would recommend Trupanion!

Insurer: Trupanion

By: Daniel Myers

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