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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always great about getting my claims…
Always great about getting my claims through in a timely fashion.
Insurer: MetLife
By: Cindy
Never paid any claims
The claim process is extremely long! It took 2 months to get an explanation back. They always denied the claim because of varies reason. Don’t even try to submit any claim because it will be denied. Worse insurance ever.
Insurer: Pets Best
By: Ponyo
Pets Best really is the best!
My senior cat was diagnosed with osteoarthritis in December 2024. Eight months later, Pets Best continues to reimburse 80% of vet costs for her monthly injections that help manage her pain. I'm grateful to the folks at Pets Best for helping make this new treatment accessible to us!
Insurer: Pets Best
By: Liberty Peralta
Quick turn around time for most…
Quick turn around time for most submissions. Easy to submit claims.
Insurer: Trupanion
By: LD
Professional, friendly and knowledgeable!
Very friendly associate, very knowledgeable and explained very well all the information. Took the time to give the information and explain patiently, not in a rush. Super helpful.
Insurer: Nationwide
By: Litta
prompt and helpful!
prompt and helpful!
Insurer: MetLife
By: Aileen Birkitt
Ease of Communication
Ease of Communication, No Delays . VERY PROFESSIONAL AND HELPFUL! Informative and genuinely caring from all Staff Members who assisted me.
Insurer: Trupanion
By: Waylon
Easy to use website for claims
Easy to use website for claims Payouts quickly
Insurer: Trupanion
By: Niobe
Easy and quick
Easy to submit claims and quick turn around on reimbursement
Insurer: MetLife
By: Diane Meredith
Daniel was very professional and kind
Daniel was very professional and kind. I am glad I called instead of asking for a quote online. I got more options and better pricing with Daniel.
Insurer: Nationwide
By: Eddie Ann