225,079+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don't trust them and don't buy insurance from them!
The only thing they can do is let you submit documents which you don't have and let you wait and wait. If you don't ask them, no response from them, I submitted claim on Oct 1 and get final decision today with they can not pay for this claim. The reason is my cat have a pre- existing condition. Please don't choose their product
Insurer: Pets Plus Us
By: Xiaofei
Thank God for Figo!!
Thank God for Figo! I adopted my little dog when he was nine weeks old and I got Figo insurance soon after. My little guy was healthy as can be and then all the sudden things changed and if it wasn’t for this insurance there’s no way I could’ve have afforded vet bills for emergency surgeries, specialist, tests And overnight stays at the vet hospital. I have recommended this insurance to everybody I know with a pet. It’s better To be safe than sorry. To me it pays off in the long run having pet insurance is worth it plus the customer service is awesome! They are always helpful with claims or questions about specialist procedures etc.
Insurer: Figo
By: Jenny and JackDog
Issue not resolved for over 2 months…
I have been communicating with the customer service to resolve an issue. I have provided them the document they wanted from my previous insurers. The issue remains unresolved.
Insurer: Sonnet
By: Seshadri
Website was extremely easy to maneuver
Website was extremely easy to maneuver. Looking forward to Shadow's new insurance.
Insurer: ASPCA
By: Vanessa Valois
Just processed a claim and completed
Just processed a claim and completed, with no explanation whatsoever. Called the insurance and they said our dog was diagnosed with gastroenteritis which is a desease and not an accident. The thing is our dog ingested something that caused stomach upset and vomitting blood but guess what they will not cover it because they keep saying its gastroenteritis. Ingesting foreign object is included for the accident insurance that they offer but if your dog got gastroenteritis as a result of ingesting foreign object then it's not covered! Funny how they can get away with it and play you with the policies they have. Oh well, time to find another insurance...
Insurer: Spot
By: Chichi Fourth
I have never had an issue with Sonnet…
I have never had an issue with Sonnet Insurance, though I am sure if I did, it is likely that my rating would go from "great" to "excellent". I mean, no problems at all, so it's hard to judge how their client support is. What I can say is that in my experience Sonnet is affordable and reasonable and generally speaking they have my trust for now.
Insurer: Sonnet
By: Mark
The turn around on claims is so quick
The turn around on claims is so quick! I love that you can text Figo to ask questions as it makes it much easier to talk when you’re at work. The customer service team is always so sweet and helpful! We recommend Figo to all of our friends!
Insurer: Figo
By: Dani
Amazing!
Simple, quick and so far so good. No surprises or hidden fees, highly recommend to anyone.
Insurer: Sonnet
By: Ben Harati