219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love you guys!
Love you guys! You’ve been great to us and our fur babies!
Insurer: Trupanion
By:
Wonderful customer service
Kevin on the phone was great and the online agent was also sooo helpful. Very quick and nice
Insurer: Trupanion
By:
Katie was extremely knowledgeable and accommodating.
Katie was extremely knowledgeable and accommodating.
Insurer: Trupanion
By:
Difficult Time Made Easier by Trupanion
It was unbelievably simple to file my first claim with Trupanion. The reimbursement for money paid to my Vet was very prompt. I also very much appreciated the little note hoping that my cat (mentioning him by name) is doing well…a very nice personal touch! Thank you for making this very worrisome time a little easier.
Insurer: Trupanion
By:
easy and quick filing
it was easy and quick and allowed me to file all in 1 pdf. it was great
Insurer: Trupanion
By:
It was a positive experience
It was a positive experience
Insurer: Trupanion
By:
I would select from option however doesn't apply.
I would select from option however doesn't apply. Alana (?) was extremely helpful when there was an issue with my billing payment but then we discussed claims and what would be paid for or elligable. Very helpful or seemed and promised to send claims forms within 10 minutes or so. I have still not received and actually emailed you this morning to obtain but have heard nothing back. My first time with a pet insurance company and so far not too impressed!
Insurer: Trupanion
By:
Above and Beyond what I expected
I have two dogs and made a claim for one but also received some medication for the other on the same invoice that I submitted for the dog that I took to the vet. I received texts that a claim had been submitted for both dogs (one for the dog that I took to the vet and another for the medication). I called to clarify this and was told that both the vet visit and medication were covered events. I told Katie who I was talking with that I was surprised and she was extremely helpful. Not often that you run into companies or people that correct your oversights in your favor. Truly professional with every experience and contact that I have had with Trupanion. My dogs health and care are greatly enhanced by their care and coverage.
Insurer: Trupanion
By:
Trupanion Saved My Puppy's Life
I brought home a cute puppy. A few months into owning her, I noticed that she walked with pain and had tummy troubles. It turns out that she has bad elbows, bad knees and bad hips. It's been really stressful dealing with her health issues and I had friends and family recommend euthanizing her due to financial issues. However, with Trupanion, I was able to treat her. It's been a long journey, and she will need level of care long-term, but she is back to acting like the young, energetic dog you would expect based on her age. The Trupanion claims process has been easy, I get reimbursed quickly for any out of pocket expenses or my veterinarian's office submits the claim for me. It's approved in a matter of minutes and I pay the balance. I want to thank Trupanion for helping to restore peace of mind to me.
Insurer: Trupanion
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