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Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ashley was super helpful honest clean in her communication and showed genuine interest in trying to be helpful to me and Caleb.
Ashley was super helpful, honest, clean in her communication and showed genuine interest in trying to be helpful to me and Caleb.
Insurer: Trupanion
By:
The Best for Pets and their Humans
As always Trupanion provides excellent service and support!
Insurer: Trupanion
By:
Always superb customer service.
Always superb customer service....
Insurer: Trupanion
By:
Don’t waste your money…
I wouldn’t recommend wasting your money on Healthy Paws. I have two corgis - one of who had two torn knee ligament (CCL). Healthy Paws didn’t end up helping us with either of them. Our dog was checked on a couple months before the incident because she was limping but turned out she was fine but because of that Healthy Paws said it was a pre-existing injury so they didn’t help us out. So we shelled out 4K next thing we know 8 months after full recovery she blew out the other knee (TPLO). This time healthy paws told us to “Read the fine print”… that is your dog had a TPLO or CCL previously they wouldn’t cover the cost of a second surgery.. which was absolutely crazy. And I’m not even sure they ever helped us with anything.. total waste of time and money. Their customer service was terrible as well. Company based off lies and deceit… do yourself a favor and don’t give them your money.
Insurer: Healthy Paws
By: Dan
Wouldn't Be Without Insurance
Been with Embrace since Cody was 3 months old-now almost 8 yrs. Throughout the years the site has changed, but recently it is A+++. It is easy to navigate and submit claims, check status of numerous features, etc. All my claims have been processed timely unless there was an issue that was dependent upon vet feedback. Having insurance has given me peace of mind for medical care after losing a pet where finances became an issue for continuing care.
Insurer: Embrace
By: LIN
There’s no better insurance for you pet!
We’ve had Trupanion for many years. I was a bit confused as to how to submit multiple invoices. I made a phone call and it could not have been any easier. The best insurance for your pet is hands down , Trupanion!
Insurer: Trupanion
By: Oscar Maldonado
Ridiculous Fee Increase
I have 3 2 year old dogs, 1 male 2 female all mixed breeds. Originally, on starting with Trupanion, I was paying just over $300 Canadian per month for the 3 dogs. In the last few months my large dog (Major) fee has increased over 50%. The total increase for the 3 dogs is now over 25% and now over $400 Canadian per month. Trupanion have not supplied an acceptable answer as to why the drastic increase. only a resending of the original fee increase E-Mail. No multi dog discount is offered.
Insurer: Trupanion Canada
By: NIC
Easiest and best insurance
Easiest and best insurance. Worth every penny I pay monthly. Coverage was more than I thought. Deborah Wilkinson
Insurer: Trupanion
By: Deborah Wilkinson -- Tampa Fl
Emotional Torture
We lost our dog on June 8, 2021. Since, then, I have filed everything that was needed to process the claim (vet bills and reports). For the first month whoever was reviewing the claim was looking at the different claim from 2019. Once we cleared that off the table, I have been waiting for them to reimburse us for part of the claim and prorated premiums. Its has been over 2.5 months. And still they cant get back to me with any response. When call, they are still reading comments that were left by a previous employee. They seems to be unable to add any new comments and make take any steps in completing this claim. I tried to talk to supervisor, who assured me everything will be taken care, only to fail to add comments from that conversation, so that threw us back by few weeks. It seems that once your pet is gone na you are not paying any monthly premiums, you do not exist as far as they are concern. We are trying to put her death past us, but this ordeal with the insurance makes you relief her death over and over again. No help, just making you feel worthless. Horrible, upsetting and unforgettable.
Insurer: Pets Plus Us
By: Marina
Easy claims and worry-free
I have been so impressed with Healthy Paws Pet Insurance. My dog has has a series of health issues over the last year, but because of Healthy Paws I have been able to avoid worrying about the financials and focus on my dog's health. All of the recent claims I have made have been processed quickly and reimbursed even quicker (often within 24 hours). After his recent surgery, the Healthy Paws team even followed up to check on his recovery!
Insurer: Healthy Paws
By: Addison