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Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is the 1st time having pet…Jackson
This is the 1st time having pet insurance and Trupanion walked me through the process of signing up. And they responded to the 1st claim in less than 24 hours! And their customer service is top notch...everyone is pleasant and very helpful! Thank you Trupanion!
Insurer: Trupanion
By: Mike Whitehurst
Trupanion is a pretty bad
Trupanion is a pretty bad. They won't cover most of your expenses and those that they would, will be covered by pretty big monthly payments. You better off just saving that money and paying yourself. Very disappointed.
Insurer: Trupanion
By: Nikolai Efimov
Great experience!
Trupanion has been great covering pneumonia our French bulldog has and has not been able to get rid of. They have been very easy to work with and very fast with coverage reimbursement, which is so helpful with large vet bills. Thank you Trupanion!
Insurer: Trupanion
By: M
They NEVER pay, but ALWAYS jack up the policy!!!
Pathetic!! Raised my policy 33% last yr and my dog is healthy. The FEW times I have tried to get $$$ back is almost ALWAYS so sad, too bad!!! When I first got them used to tell as many as possible about them. THAT has changed!!!
Insurer: Pets Best
By: rodney
BEWARE - DON’T WASTE YOUR MONEY
We were approved for Trupanion Insurance since our vet gave our puppy a clean bill of health after his first vet visit (needles). Yet when we had our first diarrhea issue and put in an insurance claim just over a month after being enrolled, TruPanion somehow argued diarrhea was a “pre existing issue” and because of that, will never cover anything that involves diarrhea again. Even with our puppy being given a clean bill of health which is why we were offered a free month trial with them through our vet after our first vet visit for puppy vaccinations in the first place. Our vet even submitted a claim, fixed his notes to clearly indicate it was not pre existing, and they continued to deny it. What a headache this was. Diarrhea is only a small issue I wouldn’t even want to have to deal with the headaches and stress of a larger, more severe issues. Diarrhea is also a very common side affect/symptom of many other injuries or illnesses so given Trupanion’s incorrect, undocumented statement of diarrhea being “pre existing”, we opted out of this right away. Until we find another pet insurance to go with, we have been putting aside $50 a month in monthly interest savings account instead of wasting it away with Trupanion when they will just argue every single claim as pre existing and never cover any bill. This is with a 3 month old puppy all because he drank some salt water, I cannot imagine any older dog! This is very unfortunate given we really wanted to have our guy protected with insurance, and with this terrible experience he no longer is currently.
Insurer: Trupanion Canada
By: Jenn
ALWAYS THERE WHEN I NEED THEM
Like always, Trupanion has been my go to company when it's all about my companion. They are always there to support you and give you peace of mind that you and your pet are in great hands. Would not even think about looking elsewhere. They are the best!
Insurer: Trupanion Canada
By: Adriana Ramirez
The person I spoke to was polite
The person I spoke to was polite, clear in explanations and gave me all the pertinent information that I needed.
Insurer: Trupanion
By: Linda Colaprete
Love the ease of submitting claims online and the speedy payment payout process.
Also love that they cover more than other pet insurance companies do. We have 2 other dogs on another plan and going to switch them over to Pumpkin now.
Insurer: Pumpkin
By: