154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 08, 2022

I love Embrace Pet Insurance

I love Embrace Pet Insurance! I love that I know that my pets are taken care of when something happens and it doesn’t make me go completely broke.

Insurer: Embrace

By: Cheri Stevens

Verified May 08, 2022

No hassle easy claim proccess and fast…

No hassle easy claim proccess and fast reimbursement

Insurer: Figo

By: Anjan

Verified May 08, 2022

Very quick claim response

Very quick claim response, great customer service too!! Thank you 😊

Insurer: Figo

By: Jane

May 08, 2022

My experience with Embrace for the last…

My experience with Embrace for the last 5 years has been excellent! Even when submitting Vet Bills can seem difficult, the Embrace teams to find a way to explain to me why some billings are paid or not paid. I've been taken care of each time most importantly my dog Starla is their top agenda for care!

Insurer: Embrace

By: Kaye Crux

May 08, 2022

PetsBest has been able to help me out…

PetsBest has been able to help me out with three of my dogs. They are always quick to get back any claims. Thank you!

Insurer: Pets Best

By: Angie Wildermuth

May 08, 2022

Wonderful experience.

I have had nothing but positive experiences with PetsBest. The system they have in place is so simple and very efficient. The only concern that I have is the time that it is taking the claims to come back - as it has become longer and longer. However, they still get them back to me within an acceptable about of time, so that I am able to pay off the credit card on time.

Insurer: Pets Best

By: Allie

May 08, 2022

Is always easy to complete, and everyone is helpful, & nice.

It’s always very easy to submit a claim. Everyone is always extremely helpful, and nice when you need to call for anything. So far I haven’t had any issues having a claim paid.

Insurer: ASPCA

By: Amy

Useful
May 08, 2022

Great customer service

Lemonade has the best customer service and they pay your claim super fast. The best pet insurance company I have ever had for my pet. My previous pet insurance company never provided this level of great service.

Insurer: Lemonade

By: Cedric

Useful
May 08, 2022

Extremely High Renewal Rates…

Received response from Fetch which did not change anything - they just provided basically a generic auto-reply. Response basically equates to: New Underwriter (Axis) + Age of 12 Yr Healthy Cat (no claims ever) + my state = a 44.5% Rate Increase. That is almost a 45% rate hike for using a new underwriting company and my cat's age as an excuse for an exorbitant rate increase. Its just really unethical and wrong since this why pet owners purchase insurance in the first place and for a long-term period. Previous Review: I used to think this was the best insurance plan (formerly Petplan) for my Cat. My now senior cat has thankfully been in good health and has regular check-ups every 6 months. I have never submitted any claims in 5 years. They raised my premium by $20 a month as i moved to a new zip code. Now it seems they are changing their underwriting company to Axis Insurance. In honor of this event, I just received my upcoming renewal rate and they are raising my premium by 44.5% with an increase of $39 a month! Seriously, my indoor 12 yr old healthy cat's ins. with no claims in 5 years will now be $133 a month!!! $1,579 per year. Outrageous!! Just Pure Greed. Costs more than my car ins. I can only imagine the unaffordable rates they will charge for pets that have made claims for or have ongoing health conditions considering I presently have a healthy pet and they think I will be price scalped. I'm going somewhere else like Pumpkin Insurance - so many others. Way less than Fetch by the Dodo (silly name too for ins. plan). Shame on them for what they are doing to pet owners just trying to keep their pets safe and healthy in order to line their deep bottomless pockets. The primary goal is apparent -- Profits for them and not peace of mind for the sake of our pets.

Insurer: Fetch

By: KM

May 08, 2022

Trupanion helped me keep my precious…

Trupanion helped me keep my precious Boxer Filo alive longer then I ever could have on my own…..cancer and medicine every month and too the bitter end at University of TN. Whatever we needed Trupanion provided and was there for us in our time of need. My current Boxer Luke has been on Trupanion since birth and thank goodness we’ve not needed in 3 years… Trupanion even lowered our monthly rate since we hadn’t used our coverage. Trupanion is a true comfort to pet lovers… I tell everyone about Trupanion.❤️❤️❤️❤️❤️❤️❤️❤️

Insurer: Trupanion

By: Kelli Morton

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