209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion made our puppy scare less stressful
Our puppy, Wallace, started coughing and hacking on Friday night, and by Saturday morning had thrown up and coughed up blood. We made an emergency Vet appointment and called the Trupanion team to let them know what was happening. We spoke to Blair, who assured us that Trupanion had our back and they were praying for our little guy. When we got to the animal hospital, the Vet ran x-rays and found that our pup had pneumonia with fluid in one of his lungs and had a 104.5 degree fever. Worst of all, he would have to spend at least 1 night at the hospital to receive antibiotics and fluids. He ended up spending 2 nights, before returning to us to recover at home. During Wallace's stay, Blair emailed me to let my family know that her and the entire Trupanion team were pulling for a strong recovery. The care and communication she showed made the entire situation easier - especially because we did not know what was around the corner. After Wallace got out of the hospital, we received the invoice and filed our claim with Trupanion. Within 72 hours, we had been reimbursed 90% via Direct Deposit. Trupanion took a lot of the stress out of an incredibly stressful situation. We are forever grateful and will be recommending them to our friends and family for their pets going forward.
Insurer: Trupanion
By: Jeremy Bendat
Super Easy
Super easy and quick service. I submitted my two claims and got a quick response and reimbursement.
Insurer: Pets Best
By: Wendy
Fluffy
I have always felt that Trupanion was taking the best care and coverage for my pets. I have relied on Trupanion's services since 2001.
Insurer: Trupanion
By: Joan Nikolich
Fantastic staff!
Great staff! Very knowledgeable, professional, efficient, and friendly.l!
Insurer: Pets Plus Us
By: Clare
Dog exploded but not my bank account!
Our dog developed a large, serious abscess, and after ignored by the usual vet. I woked up at 2AM to our dog crying terribly because it had come to the surface and ruptured, exploding lymph and blood everyone. At age 5, we weren't going to let her go because someone else missed something. After 4 weeks of surgery (including draining the abscess, debriding an extensive area of necrotic tissues, and installing a drain, we're happy to say our dog is happy and healthy. And we are even more grateful that Healthy Paws was here for us; they reviewed our claim and dealt reimbursement fairly. There has been no talk of kicking us from the plan or anything for such a large claim. Because of their business operations, we got that money back to save away (perhaps in another dog fund.) I'd really recommend Healthy Paws, everything was extremely simple and user-friendly to get our claim filed and done.
Insurer: Healthy Paws
By: Kendra
Thank goodness for Trupanion.
We have had Trupanion for our dog Beau for almost 7 years now and have filed a few claims over the years. The staff is always very helpful and go the extra mile to get you any answers you may need. Claims go through quickly and if one is declined you can appeal the decision. Very glad to have Trupanion cover our sweet, loveable Beau. I have recommended Trupanion to friends and colleagues many times.
Insurer: Trupanion Canada
By: Cathy
Dog exploded, bank account did not
Our dog developed a large, serious abscess, and after ignored by the usual vet. I woked up at 2AM to our dog crying terribly because it had come to the surface and ruptured, exploding lymph and blood everyone. At age 5, we weren't going to let her go because someone else missed something. After 4 weeks of surgery (including draining the abscess, debriding an extensive area of necrotic tissues, and installing a drain, we're happy to say our dog is happy and healthy. And we are even more grateful that Healthy Paws was here for us; they reviewed our claim and dealt reimbursement fairly. There has been no talk of kicking us from the plan or anything for such a large claim. Because of their business operations, we got that money back to save away (perhaps in another dog fund.) I'd really recommend Healthy Paws, everything was extremely simple and user-friendly to get our claim filed and done.
Insurer: Healthy Paws
By: Kendra G
Very Easy claim process
Very fast, fair claim service. Friendly staff
Insurer: Trupanion
By: Teresa
I’m new to Trupanion
I’m new to Trupanion, but so far so good. We haven’t had to go through a claim process - but navigation through the sign up process was a breeze. Like all insurance, I’m happy to have it but hope I never have to use it!
Insurer: Trupanion Canada
By: Dustin Davis
Thank My Lucky Stars for Healthy Paws!
Murphy is my fourth pure bred German Shepherd. I've insured all but one of them, and I learned that was a mistake because it is always something with the pure bred Shepherds although it's mostly been a different issue with each one. Murphy is the first dog I've insured with Healthy Paws and they are by far the best. The claims handling process is super simple, they pay very promptly and customer service is very helpful. Murphy just had both of his elbows operated on and I wasn't sure if everything would be covered so I called for some guidance. Although they can't guarantee coverage, they will explain what categories of treatment won't be covered. For example, treatment considered experimental like stem cell shots is not covered. Frankly, I was surprised at the breadth of the rehab they do cover. I also think that the unlimited dollar amount of claims is hugely important. I could not have afforded all of the treatment Murphy requires without the policy (his elbow surgery and treatment will end up costing about $7K). Luckily, I have 90% reimbursement. Although it costs a little bit more in premiums, Healthy Paws reimburses me more each month than I pay in premiums because Murphy also developed allergies and is on monthly meds that are expensive. Sometimes I even feel a little guilty submitting claims because they have paid so much more than my premiums. I've recommended Healthy Paws to a lot of people, but generally they don't end up even getting insurance. That seems insane to me. It is one of the best investments you can make in your pet.
Insurer: Healthy Paws
By: Deborah Rosenthal