209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They skyrocket their rates for no reason
After telling me that I would “lock in” my pet’s insurance rate so I wouldn’t see significant rate increases, Trupanion has nearly doubled my monthly premium in just 3 years. I’d call that false advertising and making a false claim. I’ve never even made any claims against the insurance, so it was already a win for them, but now I see that they’re greedy gougers. They told me that the increase was due to my state and local area. That the increase was done so I wouldn’t see the rate “skyrocket”. To me, nearly doubling the rate in 3 years is the very definition of a skyrocketing rate. When we move in 3 months, I’ll be I’ll be canceling my insurance with Trupanion. I urge you to consider my story before signing anything with them. If you’re fine with your rate nearly doubling every 3 years, then sign away. My indoor cat has had no changes in health. She goes once per year for a physical. I’ve never filed a claim. Trupanion nearly doubled the monthly rate on a indoor cat that just turned 5 with no health problems. So AGAIN, I reiterate that if you want unjustified monthly increases on your premium so that it nearly doubles every 3 years, use Trupanion. Otherwise, I’d find another insurer. And I already called them about this issue, which is why I’ve posted this negative review. They stand by their decision to skyrocket their rates for absolutely no reason whatsoever.
Insurer: Trupanion
By: Amy
Really excited to have Pumpkin on our side.
I was very hesitant to entrust our puppy boy to a company who has not been here that long compare to other insurance companies on the market. But! I am glad I have done it. Super responsive, quick on claim process and very easy to understand the whole insurance process!
Insurer: Pumpkin
By:
Tremendous!
The person I spoke with was tremendous! She was extremely knowledgeable, helped me makes informed decisions, and was very friendly. She went above and beyond.
Insurer: AKC
By:
Was a bit surprised at how little it actually covers.
Was a bit surprised at how little it actually covers. $ 359 out of $ 1200 billed....
Insurer: Trupanion Canada
By:
Trupanion claims experience
Very efficient service, claim dealt with fairly and paid promptly
Insurer: Trupanion Canada
By:
To be honest I have had to use the services however every time I talk to your representative they are prompt and curteous.
To be honest, I have had to use the services, however, every time I talk to your representative, they are prompt and curteous.
Insurer: Trupanion Canada
By:
Great experience!
Pleasant staff. Shared info without hesitation. Answered all questions. Offered info that I appreciated. Prompt receipt of documents.
Insurer: Trupanion Canada
By:
Painless.
Painless. The vet clinic took care of all the processing for me.
Insurer: Trupanion Canada
By:
Thank you!!
Our dog took very sick and Trupanion was there to help without hesitation
Insurer: Trupanion Canada
By:
My issue was quickly resolved
My issue was quickly resolved
Insurer: Trupanion Canada
By: