218,878+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,878 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,844 reviews

4.9
Healthy Paws

11,158 reviews

4.9
Fetch

5,524 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,970 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 27, 2021

Terrible

Terrible. Customer service - You wait for hours and hours on the phone, just to get a very bad cusomer support They are doing their best not to pay for your pet treatment when you need them. after paying them over a 100$ a month, for two cats, they claimed that my pet has a pre-existing condition. No matter that I appealed, with a letter from my vet (!) saying my cat is 100% healthy, no issues, whatsoever! they still claimed they will not cover, just to make sure they don't have to pay in the future. I suggest you never ever get close to ASPCA pet insurance, it's as bad as a scam!!

Insurer: ASPCA

By: Roni

Useful
August 27, 2021

A terrible experience

A terrible experience They have terrible customer support, you can wait for hours and hours on the phone! there's no other way to contact them, and above all, they do their best to not cover your pets, trying to find excuses or lines in the medical history in order to avoid payment. after months of paying premiums, this is feel like a scam! I recommend not to even think about getting their pet insurance.

Insurer: ASPCA

By: Roni Axelrad

Verified August 27, 2021

Great rates and service!

I've gotten great customer service on a couple of occasions when I needed help. The rates are the best I've found. Sonnet is awesome!

Insurer: Sonnet

By: Denisa Muntean

Verified August 27, 2021

because of Trupanion --and my vet ..Raven and I are growing old together.

For the last few years as my dog and only companion has aged she has more and more to deal with. Because of the fact that I don't for a second hesitate on a necessary treatment --as long as she has quality of life and not in pain-- we are able to endure all of this isolation from the virus together. It means a lot to have her with me, walking, eating, all the things that her meds and treatment allow her to do and be. I am not saying that without the insurance I would not still provide whatever she needs.. it is just that my life would have to be radically different in order to afford it. Thank you.

Insurer: Trupanion

By: Sherry

Useful
August 27, 2021

Compassionate Trupanion Team

Trupanion is so easy to work with and the customer service team is so compassionate. Coverage was great and I had the luxury to focus on getting her the best care verses money. Even after the event which she ended up not making it, the Trupanion Team was so supportive.

Insurer: Trupanion

By: Lori W

August 27, 2021

I recently submitted a claim for my dog…

I recently submitted a claim for my dog who has been having stomach problems for a long time. We brought her to the vet and the vet only marked the bill as an exam, so I wasn't sure if Pets Best would acknowledge that it wasn't a routine exam, it was for a health issue and should be covered. They took their time and must've done their due diligence because they honored the visit and covered it. I really appreciate their help.

Insurer: Pets Best

By: Brian DeChants

Verified August 27, 2021

you guys are great!

you guys are great!

Insurer: Trupanion Canada

By:

Useful
Verified August 27, 2021

We have always been extremely happy with how Trupanion helps when they are needed.

We have always been extremely happy with how Trupanion helps when they are needed.

Insurer: Trupanion Canada

By:

Useful
Verified August 27, 2021

Insurance

We had an extremely high vet bill with our last dog if we had insurance, and if that was the only time we had used the insurance, it still would have been cheaper paying the monthly premium and deductible for 12 years (age of dog) than the bill.

Insurer: Trupanion Canada

By:

Useful
Verified August 27, 2021

Satisfied customer in a stressful time

Very satisfied. So much easier than the insurance I had before.

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.