218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Kind and genuine: Trupanion
It’s always such a pleasure working with you
Insurer: Trupanion
By:
1st time user
It is well run good customer service willing to take time with a first time user worried about her beloved Golden
Insurer: Trupanion
By:
First Time Puppy Owner
I was actually sold on pet insurance before I called, as this will be my first experience raising a dog from a puppy. Trupanion offers the best coverage with no deductible or annual/lifetime maximum.
Insurer: Trupanion
By:
Professional & Kind
I spoke to two customer support people, Amanda & Alex, both were incredible! They were able to answer questions as I called on the way to the animal hospital with my GSD who was showing signs of poisoning. I needed to know if they would pay the Hospital directly bc the receptionist didn’t know if they worked with Trupanion directly like some do- she said I would need to do self-pay and submit the receipt for reimbursement. When I explained that I knew I couldn’t afford it bc it would likely be over $2K she told me that it would be up to the hospital but after I found out of they could provide an estimate she told me she could get a preauthorization for me if the hospital was willing to wait for direct payment from Trupanion. They helped me through what ended up being a really hard process. Just as the preauthorization had been processed, the vet came out and shared the results which showed extensive heart damage so things went a different way unfortunately. Just the same, without Trupanion I would have been more distraught. I’m very grateful to have them help me through things. The hospital was also amazing, they helped work with the team there to get things worked out for euthanasia
Insurer: Trupanion
By:
Speedy Response!
I sent in the invoices and had a response immediately that they were received. I had an answer within a few hours.
Insurer: Trupanion
By:
Puppy to now senior dog..Great Sevice!
Fast, simple and convenient and phone reps are always helpful.
Insurer: Trupanion
By:
Ellen Rocks It
Ellen was awesome! I didn't have puppy yet, but she got everything started for me and she explained my options and benefits very well. A++
Insurer: Trupanion
By:
Nice and easy.
Easy to navigate and find the information I wanted.
Insurer: Trupanion
By: