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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My Dog’s Last Claim
Devastating final claim on my pets policy was for the euthanasia and cremation invoice. Completely understood cremation was not covered. Explanation of benefits on euthanasia was clear. The most important part was that I also received an email stating that my policy had ended the day after the invoice for the euthanasia, a pro-rated premium was being returned to me, and I didn't have to jump through 17 red tape hurdles to cancel the policy like I feared I would, while also grieving. The way it was seamlessly handled was the best gift. I’ve been a Pets Best customer for about 6 years and would highly recommend it. I did the wellness add on and it seemed worth it to me. In the later years my premiums were expensive but having insurance allowed me to make different decisions about my dogs health journey than I would have otherwise, such as doing additional tests or having tumors removed. I would recommend pet insurance to anyone, and Pets Best was easy and straightforward.
Insurer: Pets Best
By: Alexis
I called about a problem or a mistake…
I called about a problem or a mistake they made on a claim, and fixed it ASAP
Insurer: MetLife
By: Marc casillas
Very easy
Very easy! Wish there were more options for my dog. He has a good plan.
Insurer: Nationwide
By: Shelby
Quick and easy to use
Quick and easy to use. They provided good insight and will always have for my fur-babies.
Insurer: MetLife
By: Brie Crawford
This was my first time submitting a…
This was my first time submitting a claim, and I'm very impressed with how easy it was! I was expecting to have a bunch of hoops to jump through, but instead it was as simple as uploading a picture of the itemized invoice and waiting a couple days for processing.
Insurer: MetLife
By: Jonathan
Very helpful when I call
Very helpful when I call. Metlife is very good about processing claims on a timely matter the best they can.
Insurer: MetLife
By: customer
I love MetLife
I love MetLife. My only complaint is there seems to be no rhyme or reason as to how long it takes for a claim and most of the time it takes two weeks.
Insurer: MetLife
By: customer
MetLife has been great
MetLife has been great! They have helped us cover everything when our husky caught Valley Fever and have made it so much easier! We are able to focus on our pup and her recovery instead of worrying about how we’re going to pay for everything. So glad to have MetLife on our side!
Insurer: MetLife
By: Megan
This was the quickest reimbursement…
This was the quickest reimbursement I've experienced. My dog had a vet visit, and 3 days later I had my reimbursement.
Insurer: MetLife
By: Valerie M Richardson
Easy to submit claims and quick…
Easy to submit claims and quick resolution of claims
Insurer: MetLife
By: customer