5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Trupanion exceeds my expectations!
Trupanion is amazing - courteous, knowledgeable staff, prompt processing and payment. I am so happy with my dogs insurance, we just got a kitten and I took out insurance with Trupanion for her as well
- INSURER: Trupanion
- POSTED: 07/30/2022
- BY: Angela
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Extremely satisfied Customer!!
You are an AMAZING company.
It is so easy for me to navigate the claims process! I am a 75 year old /disabled veteran. Being not very computer savvy, I still find it easy to file claims.
THANK YOU
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- INSURER: Trupanion
- POSTED: 07/30/2022
- BY: Jay
- BREED:
- AGE OF PET: 0 - 3
1
out of 5
Verified
Horrific Experience with this company
I was looking for insurance that offered more coverage so switched from Healthy Paws to Trupanion. Big Mistake. I called first to make sure there would be no pre-existing condition clauses before I did and was assured there would not be so I signed up and canceled Healthy Paws. My puppy had two incidents, one was when he ate through an electrical cord and the other was for shaking for some unknown reason. Trupanion decided these two incidents constituted a foreign body exclusion on his policy. Even after I verified prior to joining it would not be. There was never a foreign body found in my dog. His shaking ended up being from fear of an appliance in my home. Trupanion decided they would not cover any bill for foreign body because of those two incidents. Again, was proven he had NO FOREIGN BOBY. I was able to go back to Healthy Paws and they agreed, no foreign body. DO NOT CHOOSE TRUPANION. They lied to me, misrepresented themselves to me and falsely claimed my dog had a foreign body when all medical records showed he had not. The person I spoke to before deciding to switch from health paws to them stated he was one of the founders of the company to try to get me to sign up. I later found he was not. Total dishonesty. DO NOT CHOOSE TRUPANION, THEY ARE DISHONEST.
- INSURER: Trupanion
- POSTED: 07/29/2022
- BY: Marie
- BREED: Chihuahua
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
Verified
Excellent service and quick payout
Our 7 month old Clumber Spaniel swallowed a rock. The Vet successfully removed the stone and we filed a claim as soon as Nicholas was home. Trupanion acknowledged the claim and kept us in the loop while doing their due diligence. The funds were deposited in our bank promptly. We highly recommend Trupanion, as did our Veterinarian.
- INSURER: Trupanion
- POSTED: 07/29/2022
- BY: Wilmer
- BREED: Clumber Spaniel
- AGE OF PET: 0 - 3