154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 23, 2025

My Dog’s Last Claim

Devastating final claim on my pets policy was for the euthanasia and cremation invoice. Completely understood cremation was not covered. Explanation of benefits on euthanasia was clear. The most important part was that I also received an email stating that my policy had ended the day after the invoice for the euthanasia, a pro-rated premium was being returned to me, and I didn't have to jump through 17 red tape hurdles to cancel the policy like I feared I would, while also grieving. The way it was seamlessly handled was the best gift. I’ve been a Pets Best customer for about 6 years and would highly recommend it. I did the wellness add on and it seemed worth it to me. In the later years my premiums were expensive but having insurance allowed me to make different decisions about my dogs health journey than I would have otherwise, such as doing additional tests or having tumors removed. I would recommend pet insurance to anyone, and Pets Best was easy and straightforward.

Insurer: Pets Best

By: Alexis

Useful
Verified August 23, 2025

I called about a problem or a mistake…

I called about a problem or a mistake they made on a claim, and fixed it ASAP

Insurer: MetLife

By: Marc casillas

Verified August 23, 2025

Very easy

Very easy! Wish there were more options for my dog. He has a good plan.

Insurer: Nationwide

By: Shelby

Verified August 23, 2025

Quick and easy to use

Quick and easy to use. They provided good insight and will always have for my fur-babies.

Insurer: MetLife

By: Brie Crawford

Verified August 23, 2025

This was my first time submitting a…

This was my first time submitting a claim, and I'm very impressed with how easy it was! I was expecting to have a bunch of hoops to jump through, but instead it was as simple as uploading a picture of the itemized invoice and waiting a couple days for processing.

Insurer: MetLife

By: Jonathan

Verified August 23, 2025

Very helpful when I call

Very helpful when I call. Metlife is very good about processing claims on a timely matter the best they can.

Insurer: MetLife

By: customer

Verified August 23, 2025

I love MetLife

I love MetLife. My only complaint is there seems to be no rhyme or reason as to how long it takes for a claim and most of the time it takes two weeks.

Insurer: MetLife

By: customer

Verified August 23, 2025

MetLife has been great

MetLife has been great! They have helped us cover everything when our husky caught Valley Fever and have made it so much easier! We are able to focus on our pup and her recovery instead of worrying about how we’re going to pay for everything. So glad to have MetLife on our side!

Insurer: MetLife

By: Megan

Verified August 23, 2025

This was the quickest reimbursement…

This was the quickest reimbursement I've experienced. My dog had a vet visit, and 3 days later I had my reimbursement.

Insurer: MetLife

By: Valerie M Richardson

Verified August 23, 2025

Easy to submit claims and quick…

Easy to submit claims and quick resolution of claims

Insurer: MetLife

By: customer

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