5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
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5
out of 5
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5
out of 5
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5
out of 5
Verified
Trupanion Insurance
I am always pleasantly surprised when I get the notification from my vet and Trupanion as to how much was covered by Trupanion! I've only had to speak to a customer service rep once and it was a good experience.
- INSURER: Trupanion
- POSTED: 07/30/2022
- BY: DIANE
- BREED: Chihuahua Mix
- AGE OF PET: Over 11 years
5
out of 5
5
out of 5
Pleasantly surprised!
I honestly have nothing bad to say about this company! They have exceeded my expectations at all times. My pup had temporary exclusions which they reviewed as promised and promptly removed (because they did not reoccur in one year period). I was concerned that what my vet tech wrote in her medical notes would dissuade them because the same leg was affected that was excluded temporarily. They knew that this was a different medical situation altogether. They also paid for my dog's anaplasma treatment despite the fact that it was too early in the season for my pup to be taking preventatives (and we were switching from isozaxoline class because they are quite frankly dangerous for many dogs) yet he was still bitten by a black legged tick (FYI your dog must be on prevention to be covered for tick borne diseases). They understood that March 30th was a bit early to be bitten and not that I had refused to give it to him. I honestly feel like they are reasonable people and am fine with the fact that it takes about a month to get your claim paid out. Of course, I wish it would be direct payment, but it is okay that it isn't because what counts most is not paying for insurance that is constantly trying to deny my claim (which they do not do). I would recommend! The only down side is we miss Annie, the claim representative that was always super pleasant and helpful!!! (she has taken on another role)... :)
- INSURER: Pets Plus Us
- POSTED: 07/30/2022
- BY: Miranda
- BREED: Affenpinscher
- AGE OF PET: 7 - 10
4
out of 5
Verified
Rosie
No problems
Very smooth
- INSURER: Trupanion Canada
- POSTED: 07/30/2022
- BY: Stephen
- BREED:
- AGE OF PET: 0 - 3
4
out of 5
Verified
Well I would usually pick #10 cause in the past everyone I spoke to from Trupanion made me feel assured but last 3 calls the people made me feel unsure and still nervous about my situation at the vet.
Well I would usually pick #10 cause in the past everyone I spoke to from Trupanion made me feel assured, but last 3 calls the people made me feel unsure and still nervous about my situation at the vet.
- INSURER: Trupanion Canada
- POSTED: 07/30/2022
- BY: Michael
- BREED: Chihuahua
- AGE OF PET: 7 - 10