154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 29, 2025

Not worth the money or the hassle.

Embrace sounds good until you pay and learn that nearly every vet visit is not covered. There were multiple occasions where I was told by Embrace that they needed medical records to review a submitted claim. They would request that I contact my clinic. I would contact my clinic only to learn that my clinic had already responded to the original ask for embrace. This felt like a racket and was definitely a waste of my time. In the end, I spent more money on Embrace covering two 9 year-old dogs, then just simply paying the bills myself. Not worth the money or the hassle.

Insurer: Embrace

By: MO Oconnor

August 29, 2025

Horrible Insurance Company

Should have known all insurance companies are scams! WHETHER it BE HUMAN OR PET! They are all scams! I got denied because it wasn't deemed an urgent!!!

Insurer: Pets Best

By: Emine

Useful
August 29, 2025

Don’t think about any other company! 5 stars !!!

My 4 year old dog was diagnosed with cancer. Pets plus us has been there with us through every step. I wouldn’t have been able to keep my baby boy alive if it wasn’t for pets plus us. I can thank them enough for being such a remarkable and caring company. I will forever be a loyal client.

Insurer: Pets Plus Us

Veterinarian: Vca and City Centre Airdrie

By: Aron

Useful
August 29, 2025

Very nice customer service

Very nice customer service. First time I had to use it and it went fairly well since I didn’t know quite how it works.

Insurer: Embrace

By: Patricia Foreman

August 29, 2025

Easy to submit claims and quick reply

Easy to submit claims and quick reply

Insurer: Embrace

By: Joseph Glenn Osborne

August 29, 2025

fetch denied all our claims for a foot…

fetch denied all our claims for a foot infection and claimed it was a pre existing condition. even after the vet wrote a letter stating it was not pre-existing and we provided a full 2 years of medical history they denied our claims. our cat died from the infection. never use this terrible company

Insurer: Fetch Canada

By: Andrew Poirier

Verified August 29, 2025

The process was easy and I was…

The process was easy and I was reimbursed within days!

Insurer: Spot

By: Debra Ward

Verified August 29, 2025

Such a great pet ins company

Such a great pet ins company! They pay claims quickly and very easy to work with. Our yorkies are our children so we are so happy they are covered if something bad happens. We will always use Prudent Pet Insurance as long as we have dogs-which will be always!

Insurer: Prudent Pet

By: Paige Klein

Verified August 29, 2025

I can tell yeah that they move fast…

I can tell yeah that they moved documents quickly start to finish. Less then 24 hours and DONE! Just waiting on the check now.

Insurer: Embrace

By: Ted Novaczyk

August 29, 2025

Healthy Paws Preys on Senior Pets with Outrageous Rate Hikes

I have been a loyal customer since 2018, but recently Healthy Paws increase in my monthly premium from $124 to $346 a month for a single pet, which is unacceptable. For a healthy 13-year-old senior pet, the nearly threefold jump feels punitive, particularly when finding alternative coverage at this age is next to impossible. What makes this even more disappointing is the clear contradiction between Healthy Paws actions and their stated values. On their website, they claim: • “First and foremost, we’re pet-lovers. Everything we do is driven by our love of animals and our commitment to pet health.” • “Our compassion for animals… drives us to offer the best product and an extraordinary caliber of service.” • “Pet Insurance plans to protect your pet and your finances.” Yet raising premiums to such an outrageous level for loyal, long-term customers demonstrates the opposite of compassion and care. Instead of protecting pets and easing financial stress, adjusting my policy premium to $342 a month for one pet does the exact opposite. As someone who works in the pet care industry and spends every day in veterinary hospitals, I have recommended Healthy Paws to countless families over the years. Sadly, I can no longer do so in good conscience. This experience has completely eroded my trust in their company and what they claim to stand for.

Insurer: Healthy Paws

By: Kimberly Dorsey

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