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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Melody was amazing
Melody was amazing! Answered all my questions. She was friendly, professional and very patient with me! The best!
Insurer: Nationwide
By: customer
Bobby was very helpful and…
Bobby was very helpful and professional. I truly appreciated everything he did for me!
Insurer: Prudent Pet
By: cjwaol.com
The claims process is quick and easy
The claims process is quick and easy. With two elderly cats who are developing health issues, I've submitted multiple claims this year. The claims have been resolved within 24 hours and reimbursement paid within 48 hours. Totally hassle-free.
Insurer: Embrace
By: Deborah Rice
Andreea was so helpful!
Andreea really helped me understand how to navigate the portal and what our policy covers.
Insurer: Prudent Pet
By: Alexa g
I’ve made 3 claims in the last 10 days
I’ve made 3 claims in the last 10 days, for 3 cats. I’ve also made 4 phone calls because I mixed up 2 of the claim names. Every interaction with Fetch staff has been pleasant, productive, and helpful!
Insurer: Fetch Canada
By: Gudrun Heckerott
It has been a pleasure to deal with…
It has been a pleasure to deal with everyone at Pumpkin! Not only has Pumpkin Insurance been a reliable, professional provider with wonderful patient, hospitable client service representatives. I cannot imagine trusting my fur babies care to another. Thank You for all that you do!
Insurer: Pumpkin
By: Linda
DO NOT EVER GET THIS INSURANCE THE…
DO NOT EVER GET THIS INSURANCE THE ABSOLUTE WORSE! HAD SUCH A HORRIBLE EXPERIENCE. APPLIED FOR PET INSURANCE MAR 3 AND THEY CLAIMED IT WAS "APPROVED" BUT THEN SENT AN EMAIL SAYING MEDICAL REVIEWERS NEED TO REVIEW HIS BARE MINIMUM HEALTH HISTORY (HEALTHY DOG) AND THAT COVERAGE HASNT STARTED TOOK THEM 2-3 WEEKS BEFORE STARTING COVERAGE SO COULDNT GET 1 OF HIS HEALTHY APPTS COVERED. THEN ONCE THEY ACCEPTED IT NOTHING WAS SENT OUT. TRIED TO CREATE AND ACCESS AN ONLINE WEB PORTAL AND COULD NOT AGTER MULTIPLE ATTEMPTS. AT THE TIME I COULDNT LOCATE A PHONE NUMBER OR CONTACT US FORM AND WAS IN THE PROCESS OF MOVING. NEVER COULD FILE A CLAIM OR ACCESS ANYTHING. THEY HAVE KNOWN PROBLEMS CREATING ONLINE ACCESS WHICH I FEEL LIKE THEY DO INTENTIONALLY. ALL THE WHILE I PAID A DEPOSIT AND WAS GETTING MONEY TAKEN OUT FOR 3 MONTHS. I finally contacted my bank to stop payments because I couldn't figure out how to terminate the insurance. I asked for a refund because they stated if the insurance hasn't been used then you may be able to be refunded they switched it to say Marylands says you only have 10 days from "approval" which doesn't make sense because coverage doesn't start until 14+ days later. I was with Pet Embrace for 3 years and never had 1 issue like this. Their customer service was absolutely rude and said "well I pay auto insurance and I'm never credited back even though I'm not in accident" which is not the same type of situation. You get pet insurance to cover their wellness expenses it's more of a form of Healthcare than it is for a car. Save yourself the time DO NOT sign up for their Insurance go someplace else. Their coverage isn't even that great to begin with. If the pet insurance is this bad I can't imagine how any of their other insurance is.
Insurer: Nationwide
By: Anonymous
I trust Nationwide Pet Insurance :-}
I trust Nationwide to help me keep my beloved Yorkie puppy healthy. I've used Nationwide for my pet's insurance for over a year and a half and recently decided to upgrade the coverage because of what a great experience I've had with them since I started the plan. Thank you Nationwide from my puppy and I :-}
Insurer: Nationwide
By: Michael C
Our..Beagle Boy.."Maximo"
Our Dog ( Maximo ) developed a Retrobulbar Abscess July 3rd and was admitted into the Bellevue Emergency Vet Hospital July 4th, 2025. Pumpkin associates were very helpful and sympathetic with our emotional distress , being our first claim. Max is fine today and Pumpkin was exceptional. It is our privilege to recommend Pumpkin Ins. with the highest points available. Thank you Raymond & Nataly , Bellevue, Washington
Insurer: Pumpkin
By: Raymond Kluger
Karley was super helpful and made me…
Karley was super helpful and made me feel comfortable with choosing a plan that is right for us!
Insurer: Fetch
By: Vicki Harrington