217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Hard to know where to start
Hard to know where to start. Kept saying they didn’t get any info and going to close it out. I stayed on the phone two hours and they confirmed we sent it twice. Then closed it out two days later. Then resubmitted and talked to a guy who couldn’t figure out that tax was added (literally said tax) and then said that’s all they needed and was sure it should be processed soon. Then got a notice that they needed me to change the spelling of the dog’s name and closed it out three days later. Even though they’ve taken months. So we went to emergency vet and made sure it was always spelled “Roo” vs “Rue” (which was on a few pages). Tried to resubmit and their systems are down. Absolutely useless.
Insurer: Pets Best
By: Kristen C
Quick professional responses and…
Quick professional responses and approvals of claims. Great company to work with.
Insurer: Trupanion
By: Harry
Great costumer service for my first…
Great costumer service for my first contact 👍
Insurer: Prudent Pet
By: mauricegmail.com
Paid quickly!
Very quick response and the AP is super easy to use! I got my bill paid and couldn't be happier. It's nice to have Spot in case of an emergency.
Insurer: Spot
By: Joshua Good
Timely claim settlements
Timely claim settlements
Insurer: MetLife
By: customer
Poor excuse for a insurance company.We…
Poor excuse for a insurance company.We the have 2 dogs on this policy. The claims we submitted were denied. Now I want to cancel our policy and there is no link to cancel. Do not insure with this company or you'll be sorry
Insurer: ASPCA
By: Tony Digilio
Super easy experience highly recommend
Super easy experience highly recommend
Insurer: MetLife
By: Emily Keeler
claims
Always had good things to say about Pet's Best until this last claim i made, was not very happy after being with this insurance company for over 8 years.Seems like they will find some way to not paid.
Insurer: Pets Best
By: Ronald Davis
Customer Service Rep. AMAZING To Talk To……
CSR was amazing to talk to: willing to answer my questions with NO rush, very informative, well educated on product and willing to go with whatever I wished without any real pressure of sales tactics. Which is what sold me, to sign up immediately and not wait any longer.
Insurer: Fetch Canada
By: Kathleen